Losing and Finding a Job: Insights from the 2012 eGovernment Benchmark

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Overall unemployment in the EU27 rose to 10.5% in 2012, meaning that 23 million European citizens are out of work. Unemployed citizens use online less and they have a higher preference for personal contact than average (48%). Are governments serving unemployed people effectively online?

Overall unemployment in the EU27 rose to 10.5% in 2012, meaning that 23 million European citizens are out of work. Unemployed citizens use online less and they have a higher preference for personal contact than average (48%).

Are governments serving unemployed people effectively online?

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