Insurance All Channel Experience: An Introduction

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Take action to improve customer experience across all channels Today’s challenge is to deliver a great customer experience in a multi-channel, digital world.   The reason for this is simple: customers now expect sales and service when they choose, from where they choose, using the device they choose.   They expect a seamless customer experience […]

Take action to improve customer experience across all channels

Today’s challenge is to deliver a great customer experience in a multi-channel, digital world.
 
The reason for this is simple: customers now expect sales and service when they choose, from where they choose, using the device they choose.
 
They expect a seamless customer experience across all communication and service channels.
 
They expect an “ALL CHANNEL EXPERIENCE”

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