Like other sectors, life insurance is navigating its way through a wave of new digital technologies. The rapid evolution of InsurTech capabilities is pressuring traditional life insurance firms to adapt to a quickly-changing market that values agility. What is driving these changes? Intensifying competition, margin pressures, advances in technology, and evolving customer preferences. Not to mention, customer engagement metrics are shifting as consumers seek digital touchpoints, hassle-free convenience, and personalization. This report explores critical technology trends to be considered by strategic life insurance executives aiming to future-proof their firms.
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