The health insurance sector stands apart from Life or P&C insurance because of its unique model and number of stakeholders. Its challenges are sector specific: a fragmented ecosystem, margin pressures, regulatory uncertainty, and disjointed data access for stakeholders. However digital tools and data analytics appear to be addressing some of these long-time challenges.

While technologies such as RPA, AI, the blockchain, and advanced analytics are acting as levers to enhance both the top-line as well as the bottom-line for health insurers, APIs and emerging InsurTech firms are creating a more streamlined and integrated healthcare ecosystem. This report explores the top-10 technology trends that will impact health insurance firms’ strategic planning.