The impact of operational analytics is not confined to improving the efficiency and performance of operational processes. Organizations have started to use these efficiency gains as the underlying basis to also improve the customer experience.
Related Resources
Exploring new revenue opportunities in 5G
5G networks offer more bandwidth, better latency, and improved reliability. Those...
Competing in the age of customer-centric grocery
The Grocery and Mass Merchandise is in the midst of an intense, prolonged period of...