The impact of operational analytics is not confined to improving the efficiency and performance of operational processes. Organizations have started to use these efficiency gains as the underlying basis to also improve the customer experience.
Related Resources
Biography: Xiaoqun Clever
Xiaoqun Clever is a German citizen. She holds an Executive MBA from the University of West...
Annual Report 2018
The Annual Report outlines Capgemini’s primary activities and the major events from the...
Capgemini named a Leader in next-gen software testing services
NelsonHall NEAT, Next-Generation Software Testing Services 2019
