Customer Relationship Management Next Generation (CRM NG)

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In today’s increasingly competitive markets, real stakes of companies should be able to react immediately to what is happening, identify potential opportunities for increasing revenues and improve customer satisfaction. For long-term survival in the market, retaining end customers is a must. Companies have to pay utmost attention to customer satisfaction. It has to be at […]

In today’s increasingly competitive markets, real stakes of companies should be able to react immediately to what is happening, identify potential opportunities for increasing revenues and improve customer satisfaction. For long-term survival in the market, retaining end customers is a must. Companies have to pay utmost attention to customer satisfaction. It has to be at the top of companies’ agendas to create a positive future customer experience.

20131015_crm_ng_pov_v19...

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