Providing a single point of entry for customer compliance-related activities assures that the information is captured in the format and within the timeframes that your business processes dictate.
Information can be easily passed to external monitoring tools thru integrations, ensuring consistent compliance with regulations around CIP, AML, KYC, onboarding, and suitability.
Bringing your compliance into your Customer Relationship Management system also empowers your employees and customers with valuable insight into the relationship which can easily be utilized to improve client satisfaction, expedite requests, and drive organic growth within your organization.
Why choose Capgemini?
A leading provider of end-to-end customer lifecycle management solutions on Salesforce
- Salesforce partner since 2007 with 5000+ Salesforce professionals and 9000+ certifications.
- Leading Systems Integrator on the Salesforce Partner Value Index with a score of 9.7 out of 10
- Knowledge and expertise to identify and solve functional service process gaps to improve customer satisfaction.
- Specialized client experience in projects across many industries that require complex, business-oriented processes.
- Broad industry expertise to serve banking capital market and insurance industries.