Technology has transformed our lives and the industries that serve us. Advances in digital technologies, and the continued proliferation of gamechanging forces such as the Internet and smartphones, have led to new global giants and resulted in major transformations in the retail, travel and hospitality, and music industry. Like other industries that have been radically affected, Utilities companies are for the 1st time facing technology disruptors that are already having a profound effect on the industry.
With change comes opportunity. Today’s utilities can embrace the forces revolutionizing the utility industry to defend against greater competition, offer new and innovative services to their existing customers, and greatly improve their operations or cost to serve. But to do this requires a transformation from utility company to being an energy partner as an energy services company. We call this u2es Transformation – transformation from a utility company into an energy services company.