Collaborative solutions that transform the way you communicate with your customers
Today’s customers want consistent, clear and on-demand interaction and communications. But the rapid adoption of new devices such as smartphones and tablets as touch points or channels is fundamentally changing the customer engagement model between customers and their bank, insurance company or investment firm. Customers now expect communications to be delivered at their convenience—not yours.
Together, Capgemini and Thunderhead can help financial services institutions respond to these changing demands. Capgemini’s financial services expertise and extensive experience in enterprise content management, combined with Thunderhead’s innovative, customer-centric and scalable platform, gives financial firms the skills and confidence to be sure initiatives deliver maximum impact across the customer and communication lifecycle.