With the Capgemini Collaborative Customer Interactions Management Solution, built on the IBM Case Manager platform, organizations can lead the market in restoring the human connection and build the privileged customer experience that is demanded during the Age of the Customer.
Related Resources
People Side of Cloud Transformation: Point of View
When you’re focused on vision, don’t lose sight of people
Creating a Composable Enterprise with Cloud: Point of View
New Realities Require Foundational Changes
Point of View: Accelerate IT workflows through real-time IT services
Get More Out of ServiceNow with Faster IT Workflows