Vaibhav Shringarpure talks about the relevance of big data and analytics in the Financial Services industry. Big data provides a key role both in addressing the need for greater client intimacy and in the detection of fraud and error. He explains how Capgemini has been developing solutions around sentiment analysis and next-best-action and how these can give you the edge you need to make informed business decisions and aid customer retention. He also addresses how big data is becoming more important in delivering regulatory compliance. Watch the full Data Dimensions series.