Digital Technical Publications

Bring down the TCO of your technical publications by 30% and achieve predictable ROI for the digital transformation of your technical content and its management.

A Strong Case for Expert Services

Traditional method of developing and publishing Technical Content is being challenged by increased product complexity, product variants and service revisions. At the same time, users and professionals want simplicity and intuitiveness in consuming the technical content for usage and serviceability.

Product owners always seek to find ways to cut down cost of producing and managing technical content and sometimes lose sight of the fact that the right delivery of technical content contributes to customer satisfaction and product success. Hence, a right mix of product domain, expert skills, technology integration and cost-effective methodology becomes essential.

Digital Transformation of Technical Publications

Capgemini’s Digital Technical Publications brings an evolution in consuming and managing technical content by bringing an element of interaction to virtualized products. Our Digital Technical Publications solutions enable simplification and visualization of technical content for both product use and product serviceability. It initiates a digital transformation through modernization of legacy technical data, adoption of 3D visualization, Augmented Reality (AR), Virtual Reality (VR) and Chatbots for interacting with technical content.

Leveraging our Rightshore® approach, we tap into our offshore centers to add value to your needs of digital technical content, including documentation, training and service delivery. Our service offers include:

  • Technical Publications Management
    • Change Analysis
    • Authoring
    • Graphics/Illustrations/Art Work
    • Publishing
  • Training Content Management (ILT, CBT, WBT)
  • Digital Solutions (3D, PLM, AR, VR)
  • Digitization and Migration
  • Consulting and Benchmarking
  • Tools and Platform Management

Capgemini’s Value Proposition

We have built competency, developed expertise and accelerators, and achieved scale which position us as a global leader in Digital Technical Publications services. Our solutions enable you with:

  • Best UI/UX for end-customer satisfaction
  • 30% reduction in TCO with targeted ROI in 3 years
  • Accelerated transformation and industrialization using GEM methodology
  • Domain and product knowledge to author technical publications
  • Global delivery with proximity to all major industrial locations and proven offshore centers with ready to use infrastructure

Tech Data Academy: Technology led digital training platform to train, qualify and continuously enhance the skills of our teams. A dedicated Learning Management System tailormade for technical publications trainings and certifications across industry sectors. The Factory Model of Delivery: A consistent and specialized factory model across all delivery centers integrating tools, process and people. Custom built program management tool (TPM) addressing all aspects of Engineering Services for Technical Publications workflows. Dedicated continuous improvement teams to enable adoption of lift-shift, resource regrouping and Lean Six Sigma methodologies. Intelligent Automation CoE: IAaaS (Intelligent Automation-as-a-Service) framework leveraging RPA techniques to improve production capacity and provide high precision Technical Publications. Technology CoE: CoE in partnership with leading global technology players. The CoE helps clients adopt latest technologies, to provide enhanced and innovative Technical Publications for end customer satisfaction.

A Global Leader in Digital Technical Publications

We are proud to have the world’s largest offshore Digital Technical Publication center, which is ISO27001-certified for data and information security.

  • 12+ Years of engineered proficiency
  • 1000+ Engineers globally
  • Custom built tools and certified processes
  • CoE driven lean practices and industry best practices
  • Customers include leading manufactures from aerospace, mobility, off-highway, industrial equipment, medical devices and high-tech sectors

To find out how Digital Technical Publications services can save you time and money, contact our experts today.