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Customers never evaluate one particular interaction or experience, but look at the process as a whole.

The astronomical growth of AI-based services requires outsourcing partners to provide the kind of capability their clients may struggle to provide themselves.

Having a robotic workforce at your command is all well and good, but how do you get it to perform the way you want it to?

How Dŵr Cymru Welsh Water has transformed its financial planning using the SAP BPC 10.1 Embedded Model solution that Capgemini SAP Enterprise Performance Management Solutions team has designed and developed for them.

S/4HANA implementation – defining the road map will be harder than defining the destination

Machine learning is a computer science field that uses statistical techniques to give computer systems the ability to learn with data, without being explicitly programmed.

A complex construct of Australian statutory, regulatory, and aligned representative groups is required to enact the planned transformation to Open Banking.

Water companies are already working hard to reduce leakage, but are very aware that more needs to be done.

Wearables are being embraced not only by consumers, but across industries because they provide unmatched opportunities to gather relevant, real-time data and improve business decisions.

Customers are aware that the scope of privacy is growing. They want transparency. The sensitive information limit goes beyond religious beliefs, health, or ethnic data. The new rules will apply in all countries and jurisdictions.

Digital TPAs provide a digital ecosystem that delivers state-of-the-art functionality with the flexibility to adapt to future trends and technologies.

The general issue lies with that anyone with justified and managed access to process data, for its purpose, since that’s the business need and actual reason for the data existing in the first place.