This podcast will take you through the key findings of the World Quality Report 2018 and also...

In his latest blog, Nick Gill explains how blockchain can have a pervasive impact on the...

Cloud adoption is not what it was five years ago. We are now past version 3.0, 4.0 and even 5.0....

As a consumer, what would you rather do: talk to a voice assistant, navigate your way through an...

Technology can help increase efficiency, crush barriers, and tap into the intelligence of the...

From phones to tablets and from wearables to drones, the exponential rise in the processing...

I’m passionate about Service integration because I’ve seen how organizations can struggle to...

Enterprises that focus on scaling will have to take a hard look at their digital transformation...

With the steep trajectory of new technology becoming available, automation within the four walls...

Weekly metrics no longer do the job of generating realistic promotions

There is no doubt that data is crucial when we think about successful CRM strategies, processes,...