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As humans, we tend to “feel” when something is not quite right. This is our instinct, or sixth sense.

It’s time to get real and think like a cyber attacker.

As of 2017, 7,589 tweets are sent, 778 Instragram photos are uploaded, and 68,992 YouTube videos are watched every second on average.

As paths to purchase have become non-linear, retailers and manufacturers find it difficult to provide shoppers with the exact information and experiences around the products.

Ours is a connected world. The tsunami of IoT devices has come to our homes, workplace, to industries, and to the projects we manage, to the products we create.

The cloud is no longer an emerging technology, and the business case is increasingly clear. What’s less clear to leaders of large companies is the technological and change management roadmap.

Something all of us can connect with is our experience with field service technicians.

In this segment, lets look at some of the implementation lookouts so retailers can maximize the adoption and benefits of bringing IoT into their operations.

What does the future of retail look like in this age of digital disruption? As online sales soar at a double-digit pace at the expense of traditional stores, how can retailers compete?

In today’s world, manufacturing companies track a variety of KPIs and leading indicators to determine the operational efficiency of their overall production.

While these companies represent different industries and have different business models, there are a few common themes that everyone agrees should be leveraged when handling end-customer operations: