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Real-world challenges impeding autonomous vehicle operation on public roads

Capgemini
6 Jan 2023

 Autonomous vehicle (AV) development has been the most trending topic in the mobility sector, with numerous stakeholders such as auto OEMs, logistics companies, and ride-hailing businesses steadily investing in the development of the technology.

guest blog post sponsored by Capgemini

Leading tech giants and microchip manufacturers and small-time AV ventures backed by investments are persevering towards deploying AVs on public roads with different approaches towards developing full self-driving (FSD) capability in vehicles. However, there are several real-world challenges around road safety, connectivity, traffic regulations, laws and technology costs that hinder the adoption of AVs with continuously shifting timelines for commercialization.

In addition, the lack of dedicated infrastructure required for AV operation, complexities with collision-related liabilities and ownership, and other variables pertaining to the operation of AVs alongside non-AVs will delay the pace of deployment, especially for cars in the consumer market. To understand the underlying complexities, let’s dive into a few of these issues.

The quest for next-generation technology

Level 3 autonomy in the passenger vehicles market is at a very early stage of growth, with only a few instances of commercially available vehicles operating on the road at a slower speed. With Level 3 and above self-driving capability, the liability starts shifting from the driver to the AV system in the vehicle. In the case of incidents and accidents, stakeholder liabilities are very difficult to determine for insurance companies and for DoTs to regulate multiple stakeholders, which include technology participants, vendors, mobility service providers, OEMs, and consumers.

The United Nations Economic Commission for Europe (UNECE) recently announced the extension of automated driving in certain traffic environments from the earlier limit of 60 km/h to up to 130 km/h. However, other regulatory boards across key regions of the world are yet to play catch-up with mandates restricting the commercialization of AV technology in the respective region.

The other big challenge associated with the commercialization of AV in the consumer space is the cost associated with the array of sensors used in the vehicle. The LIDAR, a sensor that gives an autonomous vehicle its “eyes,” can sometimes cost more than twice the price of the car itself, limiting automotive companies’ capability to deploy the technology across all their vehicle offerings.

Tesla is one such OEM that ultimately chose to remove LIDAR from the AV sensor mix and completely rely on cameras. However, with increasing interest in AVs, sensor technology is continuously evolving, leading to a significant development of next-generation perception sensors such as solid-state LIDARs, 4D radars, and 4D cameras with substantial reductions in cost and as cheaper alternatives to long-range LIDAR technology.

Addressing real-world challenges

Other AV use cases, such as robo-taxis and public transit vehicles, are much closer to commercialization. There are several instances of robo-taxis operating in the testing phase or operating at limited capacity in parts of the United States, Europe, and China. However, some limitations associated with connectivity and geo-fencing hinder the full-scale commercialization of these AV applications on public roads. Extensive 5G coverage across the region of operation is essential to both dispatch software updates and extend onboard sensors with real-time enhanced perception as part of the HD dynamic maps that vehicles will use for navigation.

Also, remote operation capabilities are necessary as these vehicles may occasionally face situations they cannot resolve autonomously. Enabling other advanced functionalities around Cellular Vehicle to Everything (CV2X)  implementation, such as emergency vehicle preemption and cooperative driving, would require updating the current infrastructure and collaborating with various other stakeholders. All these real-world challenges need to be addressed to ensure the safe and reliable operation of AVs on public roads.

Future outlook

Nevertheless, despite the challenges, IDC believes the AV market will continue to grow with ongoing activities in advanced driving assistance systems (ADAS) and AV software stack development. Different stakeholders, both public and private entities, will come together to solve some of the above-mentioned real-world challenges.

By 2026, 1 in 5 cars in developed regions will offer one or more Level 2 and above features due to intensifying competition amongst auto OEMs. IDC recently published the Worldwide Autonomous Vehicle Forecast, 2022–2026. In this study, IDC evaluates the maximum autonomy level for all light-duty vehicles and trucks shipped during the forecast period, leveraging the requirements as outlined in the Society of Automotive Engineers (SAE) J3016 “Levels of Driving Automation” standard.

How Capgemini works with clients to define their journey to autonomous driving systems

Capgemini, a global group of more than 350,000 engineers and scientists, is solving some of the AV-related challenges via its driving assistance offering, which includes the development and validation of new features up to the L3+ level. This implies that the company specializes in managing very large amounts of data and numerous test scenarios, with complex data processing capabilities.

Capgemini supports its clients in this era of rapid transition, developing innovative features and solutions. Its expert team bridges the gap between critical safety (including cybersecurity) and systems engineering for enhanced safety and accelerates the entire verification and validation process to facilitate the driving journey in a safe way. To complement these services, Capgemini also addresses:

  • Mobility experience – in-vehicle mobility development and the vehicle communication environment
  • Sustainable mobility – sustainable powertrain and energy, global environmental impact, and new mobility vehicle development
  • Efficient engineering and operations – engineering process optimization, full development of urban vehicles, product engineering, efficient manufacturing, and supply chain

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Husqvarna: Harnessing the power of innovation in Silicon Valley

Andreas Sjöström
3 Jan 2023

As one of the oldest companies in Europe, Husqvarna can look back on a rich history of innovation spanning more than 330 years. During this time, they have ventured into many different industries, exploring the latest in forest and garden products, outdoor power products, construction, sustainability, and more. Innovation is in Husqvarna Group’s DNA, so they teamed up with our team at Capgemini’s Applied Innovation Exchange (AIE) in San Francisco, tapping into the latest and greatest of what Silicon Valley has to offer.

Applying the Silicon Valley lens

Whether it’s London, New York, or Shenzhen, it’s no coincidence that Capgemini’s AIEs are always right on the pulse. The same is true for our AIE in San Francisco, right at the beating heart of the most famous global startup hub. In Silicon Valley, the AIE is in a particularly favorable position to provide enterprises with specific tech innovation and venture capitalist insights.

At the AIE San Francisco , the Silicon Valley angle, and the partnerships and relationships that come with it, is our most important asset.

The startups, the venture capital firms, academic research, innovators, entrepreneurs, and other impactful thought leaders make Silicon Valley the unique ecosystem it is – and we’re lucky to find ourselves right at the center of it. This is how we orchestrate or facilitate answers for our clients or help carve out the relevant questions they should ask themselves. 

Husqvarna, with whom Capgemini shares a long-standing innovation partnership, know the value of having a trusted team so close to the action. Long-term, ad-hoc innovation workshops are not necessarily the most helpful way to help shape stronger innovation capabilities. It can’t be about one workshop or project; innovation proficiency needs to be sustained and continuously evolve. That’s why we strongly believe in building and maintaining long-term relationships with our clients.

We have had the privilege of working with Husqvarna for many years. The collaboration we’ve established over many programs and projects has created a solid foundation for current and future innovation partnerships. I have personally worked closely with many of Husqvarna’s talented teams, so I am proud to be their direct plug into the Silicon Valley ecosystem.

Practicing sustained innovation

The AIE’s specialty is introducing enterprises and partners to the possibilities of up-and-coming and evolving tech innovation, whether to solve an existing problem or explore new business opportunities. We call it sustained innovation.

The Husqvarna collaboration, in particular, was set up as a program rather than a one-off project, which meant we first defined the business’s strategic priorities. Working closely with their digital innovation leadership team, our team at the San Francisco AIE helped outline four key areas forming the pillars of Husqvarna’s Silicon Valley innovation program.


 

“The program with Capgemini AIE has been incredibly impactful, allowing Husqvarna to keep up to date with the latest developments in digital-related emerging technologies, and with the team acting as our extension in Silicon Valley.”
Ulf Axelsson, VP Digital Business Transformation at Husqvarna Group

Facilitating new liaisons


Establishing innovation pillars allowed our team to dive deep into each area and present our findings to the Husqvarna leadership team. We conducted [PS1] a “future of” workshop, where we discussed certain key areas and their business opportunities in-depth, such as the future of AI or the future of hyper-personalization.

In total, we probably filtered through thousands of startups and partners based on Husqvarna’s priorities, created a select list of potential partners, and brought them in to showcase new ideas and discuss them with the client.

One of the outcomes includes the design and development of a new computer vision solution using the latest AI technologies. This cutting-edge technology showed great business potential and was thus a natural fit for Husqvarna.
On top of that, we provide Husqvarna with regular updates on the most promising developments in their areas of interest in Silicon Valley. It is our priority to continuously keep ourselves and the client updated on the latest developments in key areas of interest and importance. Whether it’s new startups or venture capital updates, we want to make sure they stay in the know and can proactively leverage new opportunities.


Conclusion

By focusing on emerging technologies and business models tailored to our clients’ priorities and goals, Capgemini AIEs can help clients develop their innovation proficiency and sustain growth through innovation.

CTA: Visit Capgemini’s AIE to learn more.

Andreas Sjöström

CTO & VP at Applied Innovation Exchange
Leading the Capgemini Applied Innovation Exchange in San Francisco, Capgemini’s flagship innovation space. International experience as CTO of Capgemini Scandinavia, member of Sweden and Scandinavia country boards. Digital transformation and innovation advisor for key accounts in the US, Netherlands, France, and the Nordics.

    The commercial vehicle ecosystem – who will do what?

    Markus Scherbaum - Expert
    Markus Scherbaum
    26 Dec 2022

    In a collaborative future for commercial vehicles, it will be important to allocate responsibilities wisely.

    An increasingly complex world

    The relationship between commercial vehicle (CV) OEMs and their customers used to be a relatively simple one. Broadly speaking, OEMs built, sold, and maintained trucks, and transporters focused on optimizing routes and managing drivers. The only real connection between OEMs and customers was the trucks.

    However, in the new world of increasingly connected and electrified transportation, things will be a lot more complex. Many activities within the commercial vehicle ecosystem will depend on collaboration between multiple players.


    1. Collaboration with customers

    The higher initial costs of new technology will mean that the truck is probably no longer sold but rather provided on an as-a-service or pay-per-use basis, or through leasing or financing models. And, after the transportation company has taken delivery of the vehicle, there will be ongoing communication – and collaboration – between OEM and customer, with the OEM offering a wide range of additional services.

    2. Collaboration with IT companies

    While OEMs will still build trucks, the software-driven nature of the “connected trucks” of the future means that the OEMs will need to IT experts to help build them. And because those experts are rare, IT companies will be involved.

    3. Collaboration with service providers

    As mentioned above, OEMs will want to offer customers an ever-increasing range of services. But they themselves won’t necessarily originate the services. A major question to address here is which of the services will be provided by the OEM and which by others in the commercial vehicle ecosystem players.

    Negotiating service provision

    A wide range of services will be required, including the provision of 5G and of communication hubs along the highway to support point-to-point communication. Then there will be charging solutions for electric trucks, including provisioning of the grid. Also required will be hubs integrating long-haul and short-haul/last-mile transportation. All sorts of players, from energy companies to telcos to industry consortia, could get involved in providing these services.

    In terms of connected services, an IDC study recently commissioned by Capgemini revealed a long list of services that customers expect to get from OEMs, with fuel expense management, routing and dispatch optimization, and driver behavior/performance scorecards topping the list. But of course, the OEMs could well outsource the development and/or operation of these services to third parties.

    OEMs should already be working to identify partners who are willing to take an active risk- and reward-sharing approach to product development. These partners are likely to include technology suppliers in areas including 5G, AI, ADAS, routing, dispatching and other location-based services, batteries, and powertrains.

    Governments and regulators, too, will need to take the right steps to make these services possible. In contrast with the classic innovation process of the past, where you could (say) invent a more efficient drivetrain and simply build it into your trucks, it’s now necessary to get regulations changed before you can bring an innovation to market. OEMs are already engaging with regulators to put the right regulatory changes in place.

    Ensuring successful transformation

    To sum up, a collaboration between a wide variety of ecosystem players is necessary for tackling the complex requirements of future transportation. And that collaboration is itself a source of complexity as we work out who needs to do what and how they will collaborate with OEMs, transporters, and the rest.

    Virtually every industry player would like to see zero-emission transportation, enabled by autonomous electric trucks. But to achieve this objective, we need to ensure the alignment of multiple factors, including the power grid, charging points, mobile networks, logistics, vehicles, and legal and regulatory enablers. Joint ventures and working groups are already striving to bring the right factors together. The Catena-X open data ecosystem is a good example.

    The Capgemini Commercial Vehicles Acceleration Hub (CVAH) was created to bring together ideas from across our company to tackle exactly these issues. In future articles, we’ll draw on that study, and our own extensive CV experience, to see how the factors described above can come together for a successful transformation.

    About Author

    Markus Scherbaum - Expert

    Markus Scherbaum

    Program Director, Head of the Commercial Vehicles Acceleration Hub
    Markus Scherbaum is a Global Program Director at Capgemini and a member of the global automotive sector. He leads the company’s strategic initiative with SAP for the automotive industry and the GTM for Trucks. Markus has a track record of more than 20 years in automotive. His passion is to drive transformation and innovation for the industry.

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      Driving the ‘Big’ future in commercial vehicles

      Securing the future of commercial vehicles

      Visualizing the future of transportation

      Markus Scherbaum - Expert
      Markus Scherbaum
      21 Dec 2022

      What will the future of transportation look like? What does the vision mean for commercial vehicles’ OEMs, and what can they do to position themselves for a leading role?

      The vision

      In the future, more and more goods will need to be delivered to more and more destinations. And those deliveries will certainly need to take place at a low cost and without emissions.

      To make that possible, we believe the future of transportation is likely to feature three elements:

      1. Long-haul transportation

      Long-distance road transport will be by electric trucks powered by either batteries or fuel cells. These will drive autonomously or (in the medium term at least) in platoons along major routes, relying on a mega-watt charging grid.

      2. Short-haul transportation

      First- or last-mile pickup or delivery on minor roads or in cities will be carried out by smaller trucks or vans, supported by drones.

      3. Integration hubs

      Just like trains, long-haul transportation will operate between hubs where goods are handed over from or to short-haul. This setup will require sophisticated, connected planning of both routes (by transporters) and the grid (probably by energy providers).

      This scenario will reduce the number of drivers needed, but the drivers that remain will operate in comfortable, fully connected workspaces that will make the most of their skills. They will have access to a wide range of related, always-connected services to adjust their routes according to up-to-date charging, traffic, or planning information. Driving the trucks of the future, with all their assisted or autonomous driving features, will leave a lot of time for other things; therefore, the driver’s job might even evolve to include managing a large part of the logistics process.

      While classic transportation companies will still exist, they will be supplemented with Uber-style external transportation platforms.

      This vision implies an increasingly complex transport industry ecosystem, with additional types of players involved – from governments to energy providers and transportation platforms. Effective collaboration will be the key to success. And that collaboration can only happen if different ecosystem players’ views of the future are aligned.

      The role of the commercial vehicle ecosystem: an answer – and more questions

      We recently commissioned a study from IDC to investigate the extent to which commercial vehicle (CV) OEMs’ expectations match those of transportation companies since these two groups are the two classical players in the new ecosystem.

      Reassuringly, we found a high level of agreement in many areas, not least connected services, which will be fundamental to the new ecosystem. The study found that 93% of transportation companies are already using or planning to use connected vehicle features (see IDC InfoBrief, p6) confirming that OEMs and their customers are thinking along the same lines.

      This agreement also shows that the connected services market is a huge one for the future. So who should take over the business of providing those services? Will it be the OEMs, transporters, energy companies, transportation platform providers, or, perhaps most likely, a combination of many players? As the ecosystem takes place, we’ll have to answer that question and many more like it.

      About this series

      In this blog series, the Capgemini Commercial Vehicles Acceleration Hub (CVAH) will seek to address some of these questions, drawing on our recent research as well as our ongoing collaboration and dialogue with major truck OEMs.

      We’ll return to the general topic of the CV ecosystem in our next article. Later in the series, we hope to cover the relationship between connected services and electrification, the future of autonomous driving, and the right approach to sustainability – all in the context of CVs. Throughout, colleagues from right across Capgemini will contribute their viewpoints, both as authors and from behind the scenes.

      As the realization of our vision continues, the major challenges will remain the same, but that doesn’t mean there is plenty of time. The opposite is true, given the complexity of the transformation, the urgency of the environmental situation, and the expected duration of some of the changes required (for example, the changes to the power grid will take around 10 years). The time to start is definitely now, so please get in touch today if you’d like to discuss how these issues will affect your company.

      About the author

      Markus Scherbaum - Expert

      Markus Scherbaum

      Program Director, Head of the Commercial Vehicles Acceleration Hub
      Markus Scherbaum is a Global Program Director at Capgemini and a member of the global automotive sector. He leads the company’s strategic initiative with SAP for the automotive industry and the GTM for Trucks. Markus has a track record of more than 20 years in automotive. His passion is to drive transformation and innovation for the industry.

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        Driving the ‘big’ future in commercial vehicles

        New IDC study and papers sponsored by Capgemini

        Securing the future of commercial vehicles

        What to expect from cybersecurity in 2023

        Geert van der Linden
        20 Dec 2022

        Rising geopolitical tensions, mass digitalization, more hybrid working, and a skilled labor shortage. As we enter 2023, it goes without saying that cybersecurity teams have a lot on their plate, and you’d be forgiven for feeling we live in an age of permacrisis. While a new era of almost limitless connectivity is changing the way we live, work and produce, organizations must adapt quickly or risk significant costs.

        In response, more organizations are waking up to the value of cybersecurity investment. This is reflected in global spending which Gartner estimates could be as high as $1.75 trillion by 2025. This year it was approximately $172 billion and, in some areas like data analytics, investment is paying off. Security teams are becoming increasingly effective at proactively detecting and mitigating cyber threats, with the added power of data and automation also playing more of a role.

        Nonetheless, the scope of cyber breaches continues to grow, and malicious actors continue to evolve, as do their targets. Today, a car manufacturer should be just as concerned about a supplier, or its equipment, being infected with malware as a malfunctioning part. Such ever-growing complexity calls for a mindset change. As the typical size of an IT team in an enterprise of revenue between $150M and $500M is only 11 people, it is virtually impossible to monitor and analyze everything. Employees continue to be the most vulnerable targets and as a result, they need to be just as aware of causing fires as the firefighters themselves.

        Here’s a look at some of the key trends in 2023:

        The end of perimeter and the rise of zero trust

        Traditionally, cybersecurity has been framed as an ongoing battle between hackers and criminals on the outside, and security experts on the inside. It is easy to frame organizations as closed shops and this narrative is reflected in popular culture. However, the reality is much more complex.

        The pandemic changed working patterns and a hybrid approach has become the norm for many businesses; employees are just as likely to be working from another country as they are from the office. At the same time, data is flowing outside of traditional closed networks and into the cloud, while the 5G-powered Internet of Things (IoT) means that equipment is too. Hospitals, for instance, are increasingly using connected medical devices for patient care, and yet one report found that over half of internet-connected devices used in hospitals have a vulnerability that could put patient safety, confidential data, or the usability of a device at risk. This, in some cases, can be life threatening. And is why the end of perimeter security must be followed by ‘zero trust’.

        Zero-trust security is exactly how it sounds like: don’t trust anyone when it comes to cybersecurity. Whether CEO or intern, every user is guilty until verified and must be granted access every time they pick up tools – eliminating any room for doubt and allowing for better monitoring of unusual behavior. Zero trust is crucial to enabling digitalization and cloud to thrive, it is no coincidence that Gartner reports that zero trust network access will remain the fastest-growing segment in network security, with growth of 36 percent in 2022 and 31 percent in 2023.

        Zero trust is not an overnight tale but a multiyear journey, depending on the amount of legacy infrastructure involved as well as the requirements of the industry, which is why we anticipate that 2023 will be the year where more organizations embed it. While some industries, like finance, are already close to or at zero trust, others like automotive and healthcare are not. To stabilize and tighten security frameworks beyond network zoning, it’s imperative that every vertical moves towards it.

        5G security gets hot

        The introduction of 5G into the digital ecosystem means that almost anything can be connected to the internet. It adds IoT into the ecosystem alongside IT and OT, where the product itself becomes a point of vulnerability. Whether its cars, washing machines, or factories, 5G is transformative and the foundation of Intelligent Industry.

        5G security will take off in 2023, boosted by businesses migrating to the cloud, and so its security architecture – with data flowing between organizations and telcos – will come under the spotlight. In tandem with leaders recognizing the benefits of 5G powered connectivity, they must make security a board-level priority. Without doing so, it will be difficult for organizations to overcome these challenges, educate their employees and vendors, and streamline communication between cybersecurity teams and decision makers.

        Supply chain vulnerabilities requires DevSecOps

        As more specialist connected devices are manufactured, threat actors are focusing on vulnerabilities further down the supply chain, such as the specialist manufacturer of a connected car part. With these attacks only intensifying as geopolitical aggressions on intellectual property and influence increase, we can expect – and require – security to be embedded at the stage of development.

        Security by design requires the convergence of development, security, and operations teams with the goal of automating security at every phase of the software development lifecycle, which when applied end-to-end, will reduce effort, costs, and improve compliance. This is called DevSecOps and will be crucial to meeting 2023’s requirement to do more, with less. If we fail to, the serious implications of not embedding security early-on will continue to hit critical sectors such as healthcare, automotive, energy, and even agriculture more frequently.

        Bank on data, not AI

        There is a metaphor about waiting for a bus to arrive and suddenly all come at once. Such is the expectation drummed up about the capabilities of non-human software to resolve our woes, but don’t bank on the bus to arrive in 2023. While there’s no doubt that AI and automation technology will continue to advance in capabilities, it’s not advancing at the rate many would hope. Instead, next year, data analytics and mining will take greater prominence.

        Both will be critical to relieving some of the pressure on IT teams. A study by Capgemini’s partner IBM, found that 67% of Cybersecurity Incident Responders say they experience stress and/or anxiety in their daily lives, with an alarming 65% seeking mental health assistance as a result of responding to cybersecurity incidents. Pressure has become part of the status quo in cybersecurity, and this is a global problem. By better harnessing data, teams can deliver better insights and correlation on attack trends, while forecasting future attacks.

        Hyperscalers race ahead

        Finally, worldwide spending on cloud is expected to reach $1.3 trillion by 2025 as more and more businesses migrate. At the same time, 79% of companies experienced at least one cloud data breach in the last 18 months which is shining a spotlight on hyperscaler security. The added values and integrations of platforms like Microsoft Azure and Amazon Web Services are significant and it puts more pressure on smaller security providers who will continue to lose their market share in the year ahead. But next year, the hyperscalers will be busy proving they are able to deliver secure cloud environments as part of the package. Businesses need to be able to move into the cloud with confidence, and for SME’s especially affordability is crucial.

        Although there is little sugar coating the scale of challenges, there’s room for hope in 2023. Investment is continuing to rise, even within the context of global inflation and capabilities are advancing. The security environment can feel overwhelming, and more skilled workers are required to alleviate the tensions, but advancements in data analytics are already proving their worth. The sooner businesses can harness it while embedding a security mindset across all levels – with suppliers and employees – the more likely it is that next will be a transformative period for the security industry.

        Contact Capgemini to understand how we are uniquely positioned to help you structure cybersecurity strength from the ground up. 

          Capitalizing on the promise of private 5G requires a use-case-driven approach

          Lisa Mitnick
          22 Dec 2022

          The age of intelligent industry is here. Digital transformation is changing how we live, work and play, creating new business models and customer experiences never before possible.

          Advanced technologies like AI/ML, IoT, Cloud, digital twins and AR/VR are enabling new sources of value in countless ways – from creating new immersive experiences to enabling new intelligent services like smart home, autonomous vehicles and connected factories.

          5G has the same disruptive potential.  However, companies need help in understanding how to harness this new technology to accelerate their business strategy to achieve their growth and profitably ambitions.  It’s incumbent upon our industry to educate the market on the power of private 5G by tying implementation of this exciting new technology to customer outcomes and showing how 5G works to accelerate digital transformation already well underway.   

          Taking a use case approach can help companies see how the adoption of 5G with its increased throughput, ultra-low latency, device scaling and enhanced security in concert with other technologies can drive specific and measurable business outcomes.  Organizations need a clear picture of where their current technology portfolio would be challenged by the use cases they want to pursue. This means identifying the specific connectivity pain points for prioritized use cases, analyzing which connectivity technology is causing the problem, and building a full understanding of how 5G can support, including the appropriate implementation model.

          There are many areas where private 5G can drive outsized impact, where real-time AI processing at the edge is needed. This can range from use of video surveillance in retail stores to more effectively managing out of stock SKUs to remote management of production lines and adoption of digital twins.  

          Capgemini Research Institute’s Report “Accelerating the 5G Industrial Revolution: State of 5G and edge in industrial operations” surveyed senior executives from 1,000 industrial organizations and found that 40% of them expect to roll out 5G at a single site within two years and most identified private 5G networks as the preferred model for implementation. However, the majority of industrial organizations are currently at the ideation and planning stages for 5G, with fewer than a third having moved to the pilot stage and beyond. For those that have done 5G trials and implementations, as many as 60% of early adopters say that 5G has helped them realize higher operational efficiency. The key use cases that are generating business impact include the use of 5G to conduct video-based quality inspection, remotely controlling and operating machinery, running AGVs and other autonomous robots, and enabling remote collaboration using AR/VR-based applications.

          Operationalizing a new technology is always challenging. Problems range from lack of 5G-ready IOT devices, interoperability between different ecosystem components, integrating 5G with existing networks and IT systems and immature observability and management tools. Building use cases and undertaking pilot programs in tandem with organizations from the 5G ecosystem can help overcome these sorts of challenges and drive speed to value.

          You are not alone in working through these deployment challenges.  Capgemini is a leading strategy, systems integrator (SI) and engineering firm that has developed reference architectures to support a wide variety of industry use cases, working closely with ecosystem partners to deliver best-in-class solutions from telcos, hyperscalers, network equipment providers (NEPs) and device manufacturers. Capgemini Engineering’s Manas Tiwari, says “systems integrators bring real value in helping an enterprise properly define their business objectives and goals and working through convergent transformation of technologies and systems. “The goal is having a deployment that’s performant, pervasive and that scales,” acknowledging that it is easier said than done.

          I recently had the opportunity to participate in a Mobile World Live Unwrapped webcast:, called “Enterprise reality for private 5G”, which offered up 5G practitioner’s views on the market landscape and included a panel discussion including participants from GSMA, Capgemini, Microsoft and T-Mobile. The panelists were candid that there is a real learning curve for customers as they embark upon this journey and we collectively need to share learnings to help speed uptake and overcome hurdles.

          Mike Fitz, VP of Solution Sales for T-Mobile shared some example use cases where they are helping clients drive real value from private 5G deployments, including a packaging company who is using AR/VR to enable training and ongoing maintenance and a refinery customer who is using digital twin for predictive maintenance. Microsoft’s Dario Scacciati, Managing Director of Telecommunications and Media for the Americas, pointed out that the market is still immature and that they are working with the ecosystem to help support scalable and repeatable solutions such as computer vision to drive value more quickly and less expensively.

          It is time to supercharge your digital transformation with the power of private 5G.  Here are 5 simple steps to get started:

          1. Take a use case-driven approach to identify where 5G can unlock new sources of value   
          2. Build the business case for 5G adoption supported by a multi-year implementation roadmap
          3. Harness the ecosystem (e.g. telcos, hyperscalers, NEPs, SIs) to help identify the optimal network deployment model for your business and test and validate the benefits of 5G
          4. Start small, adopting a test and learn approach using pilots to prove value before fully scaling
          5. Ensure that security is built in by design from the earliest stages  

          For more information on Private 5G and how it can accelerate your transformation journey please register for on demand access to the webcast Enterprise reality for private 5G – 5G Practitioner’s views with a candid panel discussion from cross-industry leaders and reference the report from Capgemini Research Institute: Accelerating the 5G Industrial Revolution.

          TelcoInsights is a series of posts about the latest trends and opportunities in the telecommunications industry – powered by a community of global industry experts and thought leaders.

          Making it easier for organizations to get the partner they need to achieve the future they want

          James Page
          12 Dec 2022

          Capgemini is one of the first Microsoft partners globally to achieve all six of Microsoft’s new Solution Partner designations

          Microsoft’s introduction of its six new Solution Partner designations on October 3, 2022 – replacing Microsoft’s outgoing legacy Gold and Silver partner badges – is the latest in a series of ongoing partner-focused improvements from Microsoft.

          Spanning six key Microsoft technology demand areas , these new designations have been designed to streamline and simplify partner selection, helping organizations move at speed by selecting proven partners with the breadth and depth of expertise to support their end-to-end transformation needs.

          Capgemini is proud to have achieved qualification across the full complement of these new designations and has been awarded the Microsoft Solution Partner – Cloud designation given to partners demonstrating excellence in all six solution areas.

          Additionally, Capgemini has a total of 14 Advanced Specializations and Azure Expert MSP status. These credentials are testament to Capgemini’s commitment to attaining the highest possible standards across the entire Microsoft ecosystem so that we can continue to be the dedicated, full-service partner our clients need.

          The new Microsoft Solution Partner Program explained

          Reference to Gold and Silver Microsoft competencies will be phased out, replaced by the new Solution Partner Program.

          Based on holistic and stringent scoring criteria measuring breadth and growth of current skills as well as demonstrable growth in Microsoft products, Microsoft Solution Partner designations allow organizations to identify the most competent partners in each of the six solution areas. These are:

          • Infrastructure (Azure)
          • Data & AI (Azure)
          • Digital & App Innovation (Azure)
          • Modern Work
          • Security
          • Business Applications

          Advanced Specializations further validate a partner’s deep technical expertise once Solutions Partner Designation has been achieved. Together, designations and specializations give an organization a clear and true sense of both the breadth and depth of a partner’s capabilities.

          In addition to the six designations named above, Capgemini has achieved the following 14  Advanced Specializations:

          • Analytics on Microsoft Azure
          • Data Warehouse Migration to Microsoft Azure
          • AI and Machine Learning in Microsoft Azure
          • Kubernetes on Microsoft Azure
          • Modernization of Web Applications to Microsoft Azure
          • SAP on Microsoft Azure
          • Windows Server and SQL Server Migration to Microsoft Azure
          • DevOps with GitHub on Microsoft Azure
          • Calling for Microsoft Teams
          • Meetings and Meeting Rooms for Microsoft Teams
          • Cloud Security
          • Identity and Access Management
          • Threat Protection
          • Low Code Application Development (PowerApps)

          Azure Expert MSP is the highest accreditation an Azure partner can achieve. Attainment of this status requires extensive auditing of a partner’s capability, processing, tooling, security, and sales positioning. Partners are assessed by Microsoft’s global best practice standards and independently audited by a third party, which requires many hundreds of hours of our experts’ time to achieve. This gives our clients the certainty when working with us that their due diligence has already been independently verified against internationally defined standards.

          What these accreditations mean for our clients

          These accreditations help to give our clients the certainty, assurance, confidence, and trust that is needed as a basic requirement for any technology transformation, and to quickly identify a partner’s credentials in the areas and workloads that matter most to them.

          By bringing Capgemini’s breadth and depth of credentials and expertise to clients across the entire Microsoft Cloud, at every stage of their journey, we are able to help organizations to go further, faster, and achieve their important business outcomes.

          Bringing the Microsoft platform to life

          With over 35,000 certified professionals across all the Microsoft Cloud platforms, our people have made this achievement possible. Their dedication to achieving the highest possible technical certifications brings certainty for our clients as we partner together.

          Through Capgemini’s end-to-end Microsoft commitment, we can stitch together innovative business-focused solutions from across the entire Microsoft solution portfolio, and draw on our deep, advanced capability to do this. For our clients to have the proof through these accreditations that we are tried and true across every facet of the Microsoft ecosystem is invaluable to us.

          If you would like to know more about Capgemini’s Microsoft certifications or how Microsoft solutions can help your business, please get in touch with Sally Armstrong at sally.a.armstrong@capgemini.com

          “We are excited that Capgemini has attained all six solution area designations to receive the Solutions Partner for Microsoft Cloud distinction. This highlights Capgemini’s breadth of capabilities across the Microsoft Cloud to deliver innovative solutions and accelerate cloud transformation for their clients.” 

          Kelly Rogan, Corporate Vice President of Global System Integrators at Microsoft

          Author

          James Page

          Microsoft Alliance Lead – Australia & New Zealand
          James Page leads Microsoft Partner Strategy and Execution across Australia and New Zealand, working with multiple stakeholders to establish market leading partnering impact, building co-selling motions across the key focus sectors.

            Intelligent HR operations – drive amazing people experiences

            Capgemini
            Capgemini
            19 Dec 2022

            Enterprises are increasingly relying on service providers to overcome the challenge of delivering intelligent, frictionless HR operations that drive enhanced, more personalized people experiences.


            If the global pandemic has taught us anything, it is the need to provide an irresistible and amazing people experience. Indeed, investment in the data, services, analytics, and tools to boost employee empowerment and engagement has had an extremely high return during this turbulent period.

            According to a report of senior HR leaders, 79% see acceleration of digital transformation in their organizations due to the pandemic, while 96% of HR leaders see the role of HR shifting from being an administrative service provider to concentrating more on designing employee experiences and satisfaction, acting as change agents, and developing talent.

            The HR function must keep up with this pace of digital transformation and disruptive business practices in order to deliver on growth, but is being impacted by a number of challenges, including labor shortages and the changing expectation of employees working from home.

            Unique APAC challenges for HR

            We only need to look at the APAC market, and its unique specificities, to understand the level of these challenges compared to the other regions. Up to 78% of the Asian workforce was working in person up until 2020 (pre-pandemic), much higher than in US and EMEA, making the move towards hybrid working more challenging.

            Highly diverse work cultures, lack of strong tech infrastructure, and a high proportion of blue collar workforce in APAC has also contributed to this slow adoption of the hybrid work model in the region. In addition, APAC’s highly fragmented and diversified market led by a myriad of languages, local regulatory requirements, and varied ways of working is making it challenging to drive standardization.

            Moreover, a recent survey by Korn Ferry states that APAC faces an imminent labor shortage of 47 million people and $4.238 trillion in unrealized annual revenue across the region by 2030. With the war for talent becoming increasingly competitive as employees prioritize experience over pay along with continuously changing skillsets, HR leaders have started to look at the gig economy to provide the greatest flexibility without hitting the bottom lines.

            Another important report highlights the focus on HR tech modernization in APAC with 89% of respondents preferring to implement people analytics solutions, but only 38% believing their organizations are ready. The main reasons for this sluggish adoption are the diverse nature of the APAC region, differing levels of economic maturity, multiple HCM systems, complex data transmission, shortage of right talent, inadequate systems/processes, budget limitations, and difficulty in securing executive buy-in are.

            People-centric, frictionless HR operations

            These challenges and priorities are defining a new future state for HR shared services and outsourcing. For the first time, “focus on core business outcomes” is the most important driver for companies, with “cost” falling to second place. This shows that now, more than ever, companies view HR outsourcing and transformation as a strategic driver of business value creation through innovation and differentiation.

            Given this shift, organizations are now looking for transformation partners who can proactively respond to regulatory changes and market shifts, while bringing cutting-edge HR and solutions to help with organizational and people challenges.

            Today’s CHROs and CXOs need to now focus on standardizing and automating their employee processes to create consumer-grade people experiences. And all of this after designing and executing an efficient, end-to-end service delivery model driven by intelligent, data-driven, frictionless HR operations that seamlessly connects people, processes, and technology.

            To learn how Capgemini’s Intelligent People Operations can drive a personalized and frictionless people experience across your organization, contact: ajay.chhabra@capgemini.com or rashmeet.kaur@capgemini.com

            About authors

            Ajay Chhabra, Practice Leader – APAC, Intelligent People Operations, Capgemini’s Business Services

            Ajay Chhabra

            Practice Leader – APAC, Intelligent People Operations, Capgemini’s Business Services
            Ajay Chhabra leads Capgemini’s Intelligent People Operations practice for APAC with specific focus on HR transformation & advisory. With over17 years of professional experience, Ajay is passionate about solving client’s HR & payroll challenges through consulting, transformation, and innovative solutions.
            Rashmeet Kaur, Team Lead, Intelligent People Operations, Capgemini’s Business Services

            Rashmeet Kaur

            Team Lead, Intelligent People Operations, Capgemini’s Business Services
            Rashmeet Kaur is a team lead with Capgemini’s Intelligent People Operations practice. She has worked on projects in different industries involving strategy, advisory, & consulting, HR transformation, and shared services setup.

              SONiC – The networking industry’s open secret

              Rajesh Kumar Sundararajan
              15 December 2022
              capgemini-engineering

              “Open” is a popular word in today’s data networking marketplace, with operators relentlessly pushing for open networking, Open RAN, Open FTTH, and Open BNG among other things.

              It challenges some of the established traditional models in the industry, and at least on the face of it, enables new players to enter with competitive products and services.

              Subsequent to SDN (Software-Defined Networking) and virtualization, two major events have changed the market’s dynamics irreversibly: the OCP (Open Compute Project) and SONiC, the open-source NOS (Network Operating System).

              Consumer driven innovation

              Even as little as a decade and a half ago – or three generations at today’s speed – innovations in networking were driven primarily by the R&D organizations of large equipment manufacturers. Consumers, like enterprises and network operators, could describe problems and challenges, and then it was up to the R&D houses to come up with the solutions, including defining and writing the specifications for any standards towards the same.

              Much has changed now. The OCP, the ONF (Open Networking Foundation), and now SONiC have been conceptualized. Projects are being driven by consumers of networking products, among them data centre operators such as Microsoft and Meta (previously Facebook), and telecom network operators such as Axiata, Deutsche Telecom, Telefonica, and Verizon. The cornerstones of this evolution have been the appearance of the “white box” and open source – the former changing lengthy hardware R&D cycles and the latter addressing software R&D cycles.

              Open-source NOS in a continuum

              SONiC is not the first open-source NOS. Others appeared much earlier for different market segments or device categories, including openWRT, pfSense, and prplWRT. These addressed devices at the customer’s premises, such as their residence or enterprise. Software such as DENT, SONiC, and STRATUM, on the other hand, attempt to do the same for the operator part of the network. Granted, there are still large parts of the network which are still closed or proprietary, such as the BSS and OSS at one end and the switch ASIC with its drivers at the other – the P4 programming language attempts to address the latter, albeit partially. Still, these represent significant evolutions in the march towards open networking.

              Not yet a walk in the park

              Even with all these options, the use of open source such as SONiC is not yet as easy as “download, install and go”. Anyone who has tried to make a build of the source code by themselves will tell you stories of the many weeks spent finding that missing script or that incorrect environment variable. The same goes for testing. How do you really place your network in the hands of these several million lines of software code, stitched together with multiple languages such as C++, Java, and Python? How can you be confident that this has been tested sufficiently for your network’s use cases or for your device’s deployment possibilities? How do you make it work for a new platform? How do you make it work with your own management or monitoring system? These questions become all the more challenging when dealing with highly complex hardware platforms.

              Enabling your adoption

              The response to these challenges has been the appearance of support and services offerings to cater to the above. These require significant experience not just of the software but also of the underlying hardware platforms, and the ecosystem of vendors that have developed and supplied them.

              Independent organizations with the necessary domain experience – of the networking device, and the network in which it must function, including management, operations and business support systems, coupled with reliable hardware and software skills bolstered by industrialized engineering processes – can help you tackle these problems and succeed in this highly competitive marketplace of data networking.

              Author

              Rajesh Kumar Sundararajan

              Consultant, Capgemini Engineering
              Rajesh has 25 years of experience in the datacom and telecom industry spanning engineering, marketing, quality control, product management, and business development. He is always connected to the technology and has been involved in projects in IP, routing, MPLS, Ethernet, network access, network aggregation, transport networking, industrial networking, data-center networking, network virtualization, and SDN technologies.

                Monte Carlo: is this quantum computing’s killer app?

                Camille de Valk
                16 Dec 2022

                As the quantum computing revolution unfolds, companies, start-ups, and academia are racing to find the killer use case

                Among the most viable candidates and strongest contenders are quantum computing Monte Carlo (QCMC) simulations. Over the past few years, the pace of development has certainly accelerated, and we have seen breakthroughs, both in hardware and software, that bring a quantum advantage for finance ever closer.

                • Roadmaps for hardware development have been defined and indicate that an estimated quantum advantage is within a 2–5-year reach. See for example IBM and IonQ, who both mention 2025 as a year where we can expect the first quantum advantage.
                • End-to-end hardware requirements have been estimated for complex derivatives pricing at a T-depth of 50 million, and 8k qubits. Although this is beyond the reach of current devices, simple derivatives might be feasible with a gate depth of around 1k for one sample. These numbers indicate that initial applications could be around the corner and put a full-blown advantage on the roadmap. Do note, however, that these simple derivatives can also be efficiently priced by a classical computer.
                • Advances in algorithmic development continue to reduce the required gate depth and number of qubits. Examples are variational data loaders, or iterative amplitude estimation (IAE), a simplified algorithm for amplitude estimation. For the “simple derivatives,” the IAE algorithm can run with around 10k gates as opposed to 100k gates for 100 samples with full amplitude estimation.
                • There is an increasing focus on data orchestration, pipelines, and pre-processing, readying organizations for adoption. Also, financial institutions worldwide are setting up teams that work on QCMC implementation.

                All these developments beg the question: what is the actual potential of quantum computing Monte Carlo? And should the financial services sector be looking into it sooner rather than later? Monte Carlo simulations are used extensively in the financial services sector to simulate the behavior of stochastic processes. For certain problems, analytical models (such as the Black-Scholes equation) are available that allow you to calculate the solution at any one moment in time. For many other problems, such an analytical model is just not available. Instead, the behavior of financial products can be simulated by starting with a portfolio and then simulating the market behavior.

                Here are two important examples:

                • Derivatives pricing: Derivatives – financial products that are derived from underlying assets – include options, futures contracts, and swaps. The underlying assets are expected to be stochastic variables as they behave according to some distribution function. To price derivatives, the behavior of underlying assets has to be modelled.
                • Risk management: To evaluate the risk of a portfolio, for example interest rates or loans, simulations are performed that model the behaviour of the assets in order to discover the losses on the complete portfolio. Stress tests can be implemented to evaluate the performance of the portfolio under specified scenarios, or reverse stress tests can be carried out to discover scenarios that lead to a catastrophic portfolio performance.

                Classical Monte Carlo simulations require in the order of (1/ε)^2 samples to be taken, where ‘ε’ is the confidence interval. For large cases, this easily becomes prohibitive. Suppose a confidence interval of 10^(-5), billions of samples are required. Even if workloads are parallelized on large clusters, this might not be feasible within an acceptable runtime or for cost reasons. Take for example the start of the Covid-19 crisis. Some risk models looking at the impact of Covid on worldwide economies almost certainly would have taken months to build and run, and it is likely that before completion, the stock market would have dropped 20%, making the modelling irrelevant.

                Quantum computing Monte Carlo promises, in theory, a quadratic speedup over classical systems. Instead of (1/ε)^2  iterations on a classical system, (1/ε) iterations on a quantum computer would attain the same accuracy. This means that large risk models that take months to complete may become feasible within just hours.

                Unfortunately, it’s never as easy as it seems! Although sampling on quantum computers is quadratically faster, a large overhead could completely diminish any quantum speedup. In practice, expressing a market model as quantum data seems extremely difficult. There are a few workarounds around this problem, such as the data loaders as announced by QCWare, or a variational procedure as published by IBM, but it is yet to be seen if these work well on real problems.

                However, if quantum hardware and software continue to develop at their current pace, we can expect some very interesting and valuable uses for quantum Monte Carlo applications. A business case can easily be made, because if  QCMC improves risk management simulations, then the reserved capital required by compliance regulations could be reduced, freeing up capital that can be used in multiple other ways.

                Furthermore, the derivatives market in Europe alone accounts for a notional €244 trillion. A slightly inaccurate evaluation of this market could lead to a large offset to its actual value, which in turn could lead to instability and risks. Given the huge potential for derivative pricing and risk management, the benefit of significant and deterministic speedups, and an industry that is fully geared up to benefit from quantum, QCMC seems to be one of the killer applications.

                However, before QCMC works successfully in production, a lot of work remains to be done. Just like in any application, proper data pipelines needed to be implemented first. The time series required for risk management need to be processed on stationarity, frequency, or time period. If policy is adjusted to daily risk management, data streams also have to be up to date. If a quantum advantage needs to be benchmarked, then its classical counterpart must be benchmarked too. Additional necessary developments, such as building the required infrastructure (given the hybrid cloud nature of quantum applications), its relation to compliance regulations, and security considerations, are still in their early stages.

                Given the huge potential of quantum computing Monte Carlo, a number of pioneering financial services companies have already picked it up; Wells Fargo, Goldman Sachs, JP Morgan Chase, and HSBC are well established in their research into using QCMC or subroutines. Certainly, these front runners, will not be late to the quantum party, and they will be expecting to see benefits from these exploratory POCs and early implementations, likely in the near future.

                Deploying algorithms in productionized workflows is not easy, and it is even more difficult when a technology stack is fundamentally different. But, these challenges aside, if the sector as a whole wants to benefit from quantum technology, now is the time to get curious and start assessing this potential killer app.

                First published January 2021; updated Nov 2022
                Authors: Camille de Valk and Julian van Velzen

                Camille de Valk

                Quantum optimisation expert
                As a physicist leading research at Capgemini’s Quantum Lab, Camille specializes in applying physics to real-world problems, particularly in the realm of quantum computing. His work focuses on finding applications in optimization with neutral atoms quantum computers, aiming to accelerate the use of near-term quantum computers. Camille’s background in econophysics research at a Dutch bank has taught him the value of applying physics in various contexts. He uses metaphors and interactive demonstrations to help non-physicists understand complex scientific concepts. Camille’s ultimate goal is to make quantum computing accessible to the general public.