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Client story

DTDC enhances its support for a growing client base with cloud migration

DTDC needed to transition to a cloud-based infrastructure and upgrade its existing SAP technology to better support its growing customer base. DTDC determined that it needed to upgrade its technical hardware, expand the scalability of its database by overcoming its storage limitations, and update its servers to handle the demand for increased capacity. In addition, the organization needed to prepare for the implementation of the Goods and Services Tax (GST) required by the Indian government.

Solution overview:

Capgemini performed a sequential cloud migration and technology upgrade within two and a half months, minimizing disruption and costs while enabling DTDC to achieve compliance.

This enabled DTDC to realize benefits such as:

  • Enable future business growth
  • Reduction of TCO by at least 30% annually
  • Simplified implementation of India’s GST (Goods and Services Tax)

DTDC chose to partner with Capgemini because of its extensive experience in cloud migration. In addition, Capgemini had provided seven years of SAP application maintenance support as part of an existing relationship. Together, the partners planned an expedited 2.5 month-long migration process that included a system upgrade and the implementation of SAP middleware, a delivery that would normally require 5-6 months of effort.