According to Gartner, “This Magic Quadrant evaluates 16 providers’ capabilities to supply SAP application management services.” This evaluation is based on their ‘ability to execute’ and ‘completeness of vision’.
Jerry Lacasia, Global SAP partner executive at Capgemini, said: “We are delighted to be evaluated by Gartner once again as a leader in SAP Application Management Service Provider. We believe this is testament to our integrated delivery framework and our investment in next-generation application management platforms including our SAP Industrialized Managed Service Center (IMSC), which provides real-time and on-demand insights on the state of service. Our main areas of focus are on aligning business processes with applications to help drive business outcomes and value, as well as providing continuous improvement and innovation to our clients year after year, both resulting in high customer satisfaction.”
Capgemini has over 14,500 SAP-skilled professionals, with nearly 40 per cent located in global delivery centers and more than 1,300 SAP services clients worldwide. Capgemini’s SAP application management business is across all major industries including consumer goods and retail, energy & utilities, manufacturing, public sector and financial services, working with companies of all sizes.
About the Magic Quadrant
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With more than 140,000 people in over 40 countries, Capgemini is one of the world’s foremost providers of consulting, technology and outsourcing services. The Group reported 2013 global revenues of EUR 10.1 billion. Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business Experience™, and draws on Rightshore®, its worldwide delivery model.
Learn more about us at www.capgemini.com.
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