The report evaluated 30+ service providers with 500+ large multi-year insurance contracts dependent on parameters such as “scale, scope, technology solutions & innovation, delivery footprint, and buyer satisfaction.” Out of all the service providers, Everest Group selects Star Performers based on their relative year-on-year movement on the PEAK Matrix™. Demonstrating a successful joint initiative by Capgemini and IGATE, the positioning as a Leader represents a major improvement from last year where both the organizations were identified as “Major Contenders.”
John Mullen, VP and Global Head of Insurance for Capgemini’s Financial Services Business Unit said: “We are delighted to be named as Star Performers and Leaders by the Everest Group. The combination of Capgemini and IGATE, under one global brand, provides a platform to extend the reach of our service portfolio, and strengthen the focus of delivery with our clients. Thanks to Everest Group for their research efforts and recognition, and to our clients for their trust in us as partners.”
“Insurers are increasingly leveraging IT service providers to support the launch of differentiated products and services, enhance customer experience, and contain costs through innovative technology and engagement models” said Jimit Arora, Vice President, Everest Group. “Strong merger synergy, a robust portfolio of insurance clients and solutions, and deep expertise in implementation of prominent insurance products helped the combined Capgemini and IGATE entity move from Major Contenders to the Leaders category, and also achieve Star Performer designation on the 2015 Everest Group Insurance AO PEAK Matrix™.”
With 180,000 people in over 40 countries, Capgemini is one of the world’s foremost providers of consulting, technology and outsourcing services. The Group reported 2014 global revenues of EUR 10.573 billion. Together with its clients, Capgemini creates and delivers business, technology and digital solutions that fit their needs, enabling them to achieve innovation and competitiveness. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business Experience™, and draws on Rightshore®, its worldwide delivery model.