ISG’s Provider Lens™ for Finance and Accounting Outsourcing, 2025 recognizes Capgemini as a Leader for the sixth year running

Capgemini has been recognized by ISG – for six straight years – due to its proven ability to deliver intelligent, AI-powered finance operations that drive efficiency, agility, and measurable business outcomes across key finance operations quickly and easily.

As finance and accounting evolves into a strategic enabler, organizations are increasingly seeking providers with domain expertise, consultative capabilities, and advanced AI technologies to drive agility, intelligent decision-making, and future-ready finance operations.

Enter ISG’s Provider Lens™ for Finance and Accounting Outsourcing report which showcases the strengths of various potential FAO partners. Making it easier for them to decide which one will help them achieve their business goals.

It’s divided across four main categories: Product Challengers, Contenders, Market Challengers, and Leaders, with Leaders being defined as any company with a comprehensive product and service offering, in addition to a strong market presence.

According to ISG, Capgemini’s main FAO strengths are its expertise in key areas such as:

• Invoice to Pay – where its modular AP automation and AI-driven workflows reduce processing time and error, delivering faster cycle times, improved compliance, and scalable efficiency as a result.
• Order to Cash – where its analytics-led collections and Gen AI-powered customer service enhance recovery rates and satisfaction, driving stronger cash flow and intelligent automation for its clients.
• R2R and Tax Services – where it leverages Gen AI to streamline month-end close and ESG-integrated tax processes, enabling real-time insights, audit readiness, and sustainable finance operations.
• Financial Planning and Analysis – where it empowers CFOs with AI-driven financial intelligence for predictive forecasting, agile planning, and unified strategy execution.

Learn how Capgemini’s Frictionless Finance solution unlocks value through next-generation, AI-augmented financial operations that transforms your finance function into one that drives frictionless, enterprise-level outcomes, enhanced efficiency, and top-line growth to your business today.