Capgemini_Business-Services_NelsonHalls-cloud-based-HR-transformation
Financial services

Our World Reports

Our flagship thought leadership publications offer in-depth analysis, trends, and industry insights across financial services. Take a look at the latest releases below.

Our latest report: World Payments Report 2022

Winning with SMBs: Optimizing technology and data to drive deep engagement

Traditional banks and payment service providers are struggling to provide innovative solutions to small and medium businesses (SMBs) ─ a segment worth nearly USD850 billion worldwide. As a result, nearly 90% of SMBs say they are reconsidering their relationships with their incumbent providers, leaving open space for FinTechs and others to gain competitive advantage.

Read the report

Stay informed

Subscribe to receive our financial services World Reports

Subscribe


Browse our recent World Reports

World Life and Health Insurance Report 2022

World Wealth Report 2022

World Property and Casualty Insurance Report 2022

World Retail Banking 2022

Stay informed

Subscribe to receive our financial services World Reports

Subscribe


Explore our financial services

Banking and capital markets

Insurance

About Capgemini Research Institute for Financial Services

The Capgemini Research Institute for Financial Services is an in-house think tank focused on digital, innovation, and technology issues impacting global banks, wealth management firms, and insurers. The Institute annually publishes its signature Financial Services World Reports that draw on voice of the customer surveys, CxO interviews, and partnerships with technology companies as well as academia. These data-driven perspectives explore how financial institutions are meeting emerging business challenges with transformative thinking enabled by technology and data.

Learn more