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Financial services

Our World Reports

Our flagship thought leadership publications offer in-depth analysis, trends, and industry insights across financial services. Take a look at the latest releases below.

Our latest report: World Payments Report 2023

Where is the cash? Accelerate corporate cash management transformation to build value

Banks and payment services firms need to rebalance their focus between retail and commercial payments to maximize value, and a one-size-fits-all approach to servicing corporate clients will not be successful.

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Browse our recent World Reports

Unlock growth in wealth management: Empowering relationship managers and serving the affluent

World Wealth Report 2023

From insuring assets to protecting mobility: driving growth in the evolving mobility ecosystem

World Property & Casualty Insurance Report 2023

The wellness revolution: How insurers are driving growth with customer well-being

World Life and Health Insurance Report 2022

The customer engagement imperative: What banks can learn from the FinTech playbook

World Retail Banking 2022

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About Capgemini Research Institute for Financial Services

The Capgemini Research Institute for Financial Services is an in-house think tank focused on digital, innovation, and technology issues impacting global banks, wealth management firms, and insurers. The Institute annually publishes its signature Financial Services World Reports that draw on voice of the customer surveys, CxO interviews, and partnerships with technology companies as well as academia. These data-driven perspectives explore how financial institutions are meeting emerging business challenges with transformative thinking enabled by technology and data.

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