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Sustainability

A world in balance 2025: Unlocking resilience and long-term value through environmental action

Sustainability is no longer viewed as just a compliance requirement – it’s now recognized as a strategic driver of business value and long-term resilience.

The fourth edition of the Capgemini Research Institute’s A world in balance series reveals how organizations are navigating rising climate risks, consumer expectations, and geopolitical pressures on their path to sustainability.

Read an executive summary below.

Click to read World in Balance 2025

Drawing on insights from 2,146 senior executives from 716 leading organizations across 13 countries, and a global survey of 6,566 consumers, the report offers a comprehensive view of sustainability strategy, execution, and impact. Key findings include:

  • Investment is set to increase, but credibility of climate action is under pressure: 82% of organizations plan to increase environmental sustainability investments, and 92% are holding firm on net zero timelines. Yet only 21% have detailed transition plans, and 62% of consumers believe companies are greenwashing – indicating rising public skepticism.
  • Sustainability is seen as a strategic value driver: 67% of executives cite business value creation – profitability, efficiency, and cost savings – as a key reason for sustainability investments. Almost half (49%) of organizations have already realized a positive return on investment (ROI) on their sustainability investments, and 75% see sustainability as core to future-proofing.
  • Climate adaptation is on the radar, but execution is lagging: Despite widespread climate-related disruptions, only a minority have taken concrete steps like infrastructure upgrades or production shifts. A disconnect persists between perceived readiness and operational resilience.
  • AI is accelerating sustainability – but its footprint raises concerns: 64% use AI to advance sustainability goals, yet only 32% have taken steps to mitigate Gen AI’s environmental impact. While 57% believe its benefits outweigh the environmental costs – this number has declined from 67% in 2024, indicating growing caution.
  • Structural, geopolitical, and organizational barriers persist: Sustainability maturity has dipped. Geopolitical tensions are slowing down initiatives, according to 65% of executives. Financial constraints, data gaps, and operational silos are slowing progress, while consumer adoption is also limited by affordability and access to information.

A world in balance 2025: Unlocking resilience and long-term value through environmental action is essential reading for chief sustainability officers and the broader C-suite, including leaders in strategy, R&D, supply chain, technology, and operations. It provides a cross-functional view of sustainability transformation – highlighting where momentum is slowing, why, and what actions can drive renewed progress. Key actions include:

  • Strengthen the credibility of climate actions through near-term measures
  • Build consumer trust with intuitive messaging
  • Advance from strategy to execution in climate adaptation
  • Ramp up circularity to reduce resource dependency
  • Invest in next-generation infrastructure to enhance resilience
  • Transform and evolve functions to build future-readiness
  • Enable sustainability progress through robust data systems and responsible AI.

To access these global insights and explore how leading organizations are sustaining momentum amid the complex realities of sustainability transformation, download the full A world in balance 2025 report today.

Resilient Future Forum at Climate Week NYC

Wednesday, September 24

Meet our experts

Vincent Charpiot

Vincent Charpiot

Executive Vice President, Head of Group Sustainability Accelerator
Vincent is a senior business executive and global business leader with extensive experience in helping clients manage their digital transformations. He leads the Group Sustainability Accelerator and his focus is to ensure we go to market with a unique Sustainability Services portfolio and ecosystem to help our clients on their journey to Net Zero, in an evolving ESG regulation.
Florent Andrillon

Florent Andrillon

Executive Vice President, Global Lead Climate Tech 
Florent is the Global Lead of Climate Tech at Capgemini. He leads strategy and business development with all sustainability and intelligent industry teams. He has more than 20 years of experience in the energy and utilities sector, helping companies achieve their sustainability goals and transition to a low-carbon economy.
Shobha Meera

Shobha Meera

Executive Sponsor-Group Sustainability Services, Americas, Capgemini
Dr. James Robey

Dr. James Robey

Global Head of Environmental Sustainability, Capgemini
James has led the Capgemini sustainability agenda since 2008 with the setting of the Group’s first carbon reduction targets. Since then, this focus has extended into the Group’s current global net zero program to reduce Capgemini’s environmental impacts in line with climate science, with targets be a net zero business by 2040. The net zero target, validated by SBTi under their Corporate Net Zero Standard, will involve decarbonising the business across all scopes by 90% and investing in removal-based credits to balance the final 10%.
Corinne Jouanny

Corinne Jouanny

Head of Portfolio and Industry Centers of Excellence
Corinne is committed to leading sustainability acceleration. She has led numerous R&D projects in a variety of sectors for many international clients. A pioneer in the practice of design thinking in the industry, she has developed new service offerings and catalysis projects of major innovations that put people and the planet at the heart of developments, in open innovation dynamics. Corinne shares her passion and experience in diverse academic and industrial ecosystems to foster value creation and responsible innovation. Awarded “Innovation woman 2014” by L’Usine Nouvelle.