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Next-Generation Financial Services

The Future of Banking is connected, insights-driven, obsessed with Customer Experience and sustainable.
And sometimes even invisible.

Inspire Innovation and Attract 10x Talent

  • Establish new leadership styles and mindsets that attract talent
  • Nurture 10x talent and enable them to innovate
  • Develop Sense Capabilities to read and analyze the weak signal in the marketplace
  • Create the necessary flexible IT, Processes and Way of Working for responding to these new developments before the competition
  • Learn from the best native next-generation businesses across industries

Explore and Unlock New Business Models

  • Create a vision and strategy to grow via next-generation banking models
  • Grow into new markets, business areas and customer segments
  • Shape new customer propositions and “intelligent products” for the next generation of customers
  • Explore new revenue streams through data monetization and eco-system partnerships
  • Leverage ESG for growth instead of a compliance action

Shape Profitable and Scalable Operations

  • Position customer experience as the north star for your operations
  • Establish industrial-strength automated operations with scale for zero manual intervention
  • Develop artificial intelligence and analytics as core organizational DNA
  • Support top customer experience and reduce cost through Omni-channel optimization
  • Create componentized operations that enable various market/product/customer strategies with low cost and high margins

Our Experts

Michael Zwiefler

Global Leader Financial Services Strategy and Innovation

Stanislas de Roys

Managing Director, Capgemini Invent
I have over 20 years of experience working with Financial Services lead players in Asia, North America and Europe. I have lived and worked in several countries across 3 continents and am currently based out of Paris. I lead Capgemini Invent’s activities with banks and insurers across the globe, and support industry leaders on topics such as innovation strategy and business transformation.

Joachim von Puttkamer