Skip to Content

Business Insightful Services from ADMnext

Delivering actionable, data-driven insights for better business advantage.

The digital transformation efforts of today’s modern enterprises are generating massive amounts of data – but most organizations are not utilizing this invaluable asset to its full potential. The overall success of your digital transformation efforts – and your business as a whole – will depend on how well you can utilize your data to create a sustained competitive advantage and offer your customers a superior experience.

“Enterprises lack a shared set of KPIs across IT and business teams that clearly identify accountability for business outcomes. To create meaningful value for business, digital transformation outcomes should be aligned to measurable business outcomes and KPIs, including the ability to measure both IT performance and efficiency of business processes that IT enables.”

Everest Research

As part of our ADMnext offering, Business Insightful Services helps you get the most out of all your data and align it exactly with the future business outcomes you seek. We commit to supporting you as a next-generation IT organization and enabling you to:

  • Utilize the latest technology (including AI) to exploit system data and align IT outcomes to business objectives
  • Display what excellence in the industry can be by benchmarking KPIs against standard industry ones
  • Drive continuous improvement by consistently evaluating deviations and needs/scope for expansions

How do we do it? The methodology

In employing three key elements, Business Insightful Services helps display the value of IT through business metrics and proactively utilizing applications and infrastructure insights. These elements include:

  • Business process discovery: Analyzing all your current processes, capturing existing KPIs, and linking your processes to your applications
  • Analysis, measurement, and benchmarking: Comparing your processes with industry benchmarks (or internal) and baseline KPIs and performance
  • Securing desired business outcomes: Solution optioneering, continuous improvement targets, and deployment of prioritized solutions

Delivering tangible business outcomes

With Business Insightful Services, we commit to delivering on your desired business outcomes. Some of the major results that we have already brought clients include:

  • 100% data accuracy of month-end closures within three days for a large utility company
  • 100% reduction of redundant outbound shipments for a global beverage company 
  • 76% month-on-month reduction in incomplete payments for a UK public services provider
  • 100 labor hours saved for a European retailer with 24/7 monitoring of systems

Meet our experts

Bala Thiagarajan

Vice President
I am an IT Executive with over 28 years of global experience in operational and strategic leadership roles. I have an expertise in seeding and growing Global Inhouse Centers (GICs), general management, P&L management and in directing complex large multi-services client delivery engagements.