Now in its 13th year, the Business Technology Performance Index from Capgemini and ELFA looks at trends that explain the current thinking of market-leading equipment finance firms. This year’s report explores how companies react to trends like “the internet of things” and mobile channels, and we uncover important trends in system replacements. Key topics include: TechnoVision, points of view from solutions providers and Capgemini, BTPI survey findings and survey response statistics, the cost of IT, and digital strategy.