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Banks and insurers deploy AI agents to fight fraud and process applications, with plans for new roles to supervise the AI

Financial institutions are actively moving key customer-facing processes to AI agents, marking a rapid transformation in how customers interact with banks and insurers.

Nov 12, 2025
Awards and recognition

Capgemini is recognized as a Leader in Connected Product Engineering Services by independent research firm

Nov 6, 2025
Client news

Capgemini and Orano deploy the first intelligent humanoid robot in the nuclear sector

Nov 4, 2025
Corporate news

Capgemini announces the closing of the acquisition of Cloud4C

Nov 3, 2025
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World Cloud Report
Cloud

World Cloud Report – Financial Services 2026

12 Nov, 2025
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WEMO

World Energy Markets Outlook

16 Oct, 2025
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Data and AI

Overcoming the ethical dilemma: A practical guide to implementing AI ethics governance

13 Oct, 2025
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Gen AI

Could AI unlock great customer service in the public sector?

8 Oct, 2025
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Inside stories

Future-shaping projects

Hunting for dragons

Sarah Gonçalves wasn’t always a data engineer. She began her career as an archaeologist, unearthing the secrets of the past in sites across France before retraining as a data engineer. She brings the same curiosity to her new vocation at Capgemini, using artificial intelligence (AI) to uncover what lies beneath the surface.

Environment

Sustaining a national wonder with AI

Life at Capgemini

Building bridges


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