PegaWorld iNspire 2024

Optimization, meet experience.

From ground-breaking keynotes, captivating sessions and engaging solution demos around the future of digital transformation, AI and innovation, PegaWorld iNSpire offers an exciting line-up all under one roof.

Meet with our Pega experts and explore a world where intelligent connections unlock personalized journeys. We’ve curated an unforgettable line-up where you can meet and engage with our solution and industry experts, explore our hands-on demos at our booth #22, and hear from our clients on stage.

Welcome to where intelligent connections unlock personalized journeys. Join the Capgemini experience at PegaWorld iNspire 2024.

Speakers:

Dinesh Karanam
Senior Director, Business Processes and Augmented Services Leader, Capgemini NA

Anthony Abdulla
Sr. Director, Product Marketing, Pega.

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Speakers:

Tigran Voskanyan
VP & Telecom Market Segment Lead, Capgemini

Mirko Rugarli
Head of Customer Value Management, Wind Tre

Elvira Petaroscia
Tribe Lead Customer Value, Wind Tre

Revolutionizing workflow automation

Explore the groundbreaking advancements in application development with a focus on Pega GenAI™ in Pega Infinity’23, a standout low code platform

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Latest client story

Wind Tre calls in new marketing capabilities in support of customer experience

By engaging with Capgemini, Wind Tre develops and implements a solution based on Pega, Adobe and Google Cloud components that enables more personalized inbound and outbound customer communication.

Research and insights

Capgemini Research Institute

Examining the routes to aftersales value creation

Explore our customer experience solutions

Humanize your tech: Deliver exceptional customer experiences

Explore how we help businesses transform, to deliver truly customer-centric experiences at scale.

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Meet our experts

Passionate about digital transformation delivered by diverse teams in client and partner collaboration, with people- and tech-driven best practices for successful outcomes. My mission: deliver business value, maximize operational excellence with best-in-class customer engagement and CX. Result: maximum profitability, enhanced satisfaction, optimized processes, and smooth operations.

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Gustaf has many years of experience selling, delivering, and leading business process and customer engagement solutions in a variety of industries, including banking and insurance Gustaf currently leads Pega globally and is the Augmented Services leader for Financial Services.

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I have 17 years of experience delivering customer service solutions across multiple industries. I help clients put their customers at the center of all they do, while focusing on driving digital containment, personalized and proactive service.

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Saurabh brings over 20+ years of experience in IT industry in different roles, supporting larger Business transformation and digital process automation for his customers. Any digital experience and transformation starts with compelling understanding of the customer , Saurabh has been very innovative and strong thought leader in guiding the customers in the right ways on adoption of new trends in Gen AI, One-to-One customer engagement and personalization using technology like Pega customer decision hub.

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Join us at PegaWorld Inspire 2024

_{Booth #22 | June 9-11 | MGM Grand Conference Center, Las Vegas}