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Banks face fallout as 40% of small and mid-sized merchant businesses eye shift to PayTechs

The Capgemini Research Institute’s World Payments Report 2026, published today, highlights mounting pressure on banks to modernize their merchant services in the face of competition from more agile PayTechs, those firms that have been created specifically to provide technology solutions that facilitate payments.

Sep 25, 2025

Reports

82% of organizations now plan to increase investment in environmental sustainability in the next 12–18 months as a core future-proofing strategy

Sep 18, 2025

Reports

Consumers under 40 are skipping life insurance as they delay traditional triggers such as marriage and parenthood

Sep 15, 2025

Sponsorship news

Capgemini brings dynamic probabilities and match insights to the Ryder Cup 2025 with AI-powered Outcome IQ

Sep 12, 2025

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Sustainability

A world in balance 2025

18 Sep, 2025

Supply chain

Building sustainable value chains

18 Sep, 2025

Customer first

World Life Insurance Report 2026

15 Sep, 2025

Innovation

Machine precision, human intuition a new era in human-machine understanding

11 Sep, 2025

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Hunting for dragons

Sarah Gonçalves wasn’t always a data engineer. She began her career as an archaeologist, unearthing the secrets of the past in sites across France before retraining as a data engineer. She brings the same curiosity to her new vocation at Capgemini, using artificial intelligence (AI) to uncover what lies beneath the surface.