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Supply chain

New-generation supply chain:

Connecting the links to reach common goals

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In today’s volatile global environment, supply chains are under more pressure than ever.

From geopolitical tensions and economic instability to climate disruptions and rapid technological change, organizations are rethinking how they design, operate, and future-proof their supply chains.

The latest report from the Capgemini Research Institute explores how organizations are embracing the new-gen supply chain – one that is agile, sustainable, and powered by AI. Drawing on insights from 1,000 senior executives across 13 countries and four key sectors, the report offers a roadmap for building intelligent, end-to-end ecosystems that deliver resilience, efficiency, and long-term value. Key findings include:

  • New-gen supply chain is a top priority: 70% of executives rank it among the top three tech trends for 2025, while transformation progress has grown from 54% in 2022 to 72% in 2025.
  • AI and agentic systems are reshaping operations: 67% of executives believe agentic AI will boost productivity, and 58% say it will transform supply chain frameworks.
  • Sustainability drives efficiency: 76% of organizations have a comprehensive supply chain sustainability strategy, and over three-quarters agree that sustainable practices reduce costs and deliver long-term business value.
  • Cybersecurity and tariff sensitivity are rising concerns, leading organizations to invest in real-time threat monitoring, supplier diversification, and tariff mitigation strategies to protect operations and margins.

New-gen supply chain is essential for supply chain leaders, as well as business executives in strategy, operations, procurement, sustainability, and technology roles. To build a future-ready supply chain, organizations must:

  • Embrace resilience as an ongoing strategic priority
  • Stay ahead of threats with active risk management
  • Strengthen governance and ensure human-centered agentic AI implementation
  • Collaborate to build sustainable and competitive supply chains
  • Enable robust data foundations through AI and implement cybersecurity protocol throughout the value chain
  • Encourage cross-functional alignment and co-create solutions with suppliers.

To explore how organizations are navigating disruption and building agile, sustainable, and AI-powered supply chains, download the New-gen supply chain report today.

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Further reading

CRI AI agents

Rise of agentic AI

How trust is the key to human-AI collaboration

Driving business value through sustainability

Sustainability is a strategic imperative that can drive business value for organizations across industries.

Supply chain in consumer products and retail

Illuminating the path: Building resilient and efficient supply chains in the consumer products and retail industry

Meet our experts

Volker Roelofsen

Volker Roelofsen

EVP, Group offer Leader Supply Chain Management and Procurement Europe, Capgemini
Volker Roelofsen is a senior expert with over 28 years of experience in automotive supply chain management and procurement. He has worked with clients like Mercedes Benz / Daimler, Continental, BMW and Bosch, focusing on strategy, network optimization, and inventory management. Volker helps clients shape successful strategies, achieve transformation, and meet sustainability goals.
Vincent Charpiot

Vincent Charpiot

Executive Vice President, Head of Group Sustainability Accelerator
Vincent is a senior business executive and global business leader with extensive experience in helping clients manage their digital transformations. He leads the Group Sustainability Accelerator and his focus is to ensure we go to market with a unique Sustainability Services portfolio and ecosystem to help our clients on their journey to Net Zero, in an evolving ESG regulation.
Idriss Elasri

Idriss Elasri

Managing Director, Engineering, Capgemini North Africa
Idriss has spearheaded various sustainability initiatives for our clients, including sustainable products and services, the development of sustainable supply chains and operations, as well as expertise in life cycle assessment (LCA) and carbon management. He has successfully cultivated a robust team in Morocco capable of effectively delivering comprehensive carbon accounting, reporting, and emissions optimization solutions for our clients.
Phil Davies

Phil Davies

Head of Intelligent Industry, Capgemini Invent UK
The digital revolution is creating unprecedented challenges and opportunities for companies and they are having to invent new business models and ways of working in order to survive and prosper. Phil works with senior executives to leverage the digital opportunities and transform – customer experiences, operations or business models.
Nitin Dsouza

Nitin Dsouza

VP, Supply Chain and Engineering, Capgemini Invent
Nitin Salvio Dsouza is VP of Supply Chain and Digital Engineering at Capgemini Invent. He specializes in AI-driven transformation and supply chains, combining strategy, modern engineering, and agile delivery. Nitin has led impactful programs across global enterprises, helping clients reimagine operations through intelligent systems, real-time orchestration, and next-generation architectures.
Emmanuelle Bischoffe-Cluzel

Emmanuelle Bischoffe-Cluzel

VP – Sustainability Lead, Global Automotive Industry, Capgemini
Emmanuelle Bischoffe-Cluzel offers practical IT and engineering solutions to support automotive sustainability. She has 30 years’ automotive industry experience, gained with a global automaker and a tier 1 supplier, in roles ranging from manufacturing engineering to business development. She holds four patents relating to engine assembly.
Haresh Panjavani

Haresh Panjavani

Sr. Director and Head of Supply Chain Consulting, Capgemini Invent
Haresh helps global clients reimagine supply chain and manufacturing operations by integrating digital AI technologies, enhancing agility, and driving sustainable value. His strength lies in connecting strategy with execution—delivering innovation at scale through a blend of domain depth, technology acumen, and collaborative leadership.
Roshan Batheri

Roshan Batheri

Sr Director | Automotive Supply Chain Offer Leader | Client Partner | North America
Roshan is a seasoned global professional combined with strategic acumen, extensive domain knowledge, and proven track record to drive success. He has over 20 years of extensive experience in P&L management, strategic operations, supply chain management, IT transformation, business consulting and delivering innovative concepts and strategies in the automotive industry. He is an MBA and an Engineer, additionally holding various certifications such as a six sigma green belt and a certified lead auditor in quality management system, showcasing his commitment to excellence.