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energy transition: Europe in the 2030’s

Together we can light the way to a world that goes beyond passive energy consumption.

Navigating the rise of the active energy omnisumer in Western Europe.

We’re working closely with the energy sector to ensure the energy transition empowers consumers and communities, giving them choice and control to make their sustainable energy consumption work for them.

As we look ahead to the 2030s, Western Europe’s energy ecosystem will be transformed. As consumers’ engagement with the financial and environmental impacts of their energy consumption increases, energy providers will need to fundamentally redefine their relationship with their customers.

This will be the era of the “omnisumer”. Participating in a dynamic energy ecosystem with relationships with a diverse range of products and providers, the omnisumer will be empowered to actively manage their energy footprint.

Simplicity, purpose and control will be at the heart of this new relationship. Energy will no longer be a commodity, but a service; one that is highly personalized to its customers’ way of life and revolves around more choice, digitization and self-generation.

“The omnisumer is motivated not only by cost, but by purpose. Their relationship with energy is governed by simple yet sophisticated end-to-end solutions that work to help them save money, time and the planet simultaneously.”

At Capgemini, we believe in focusing on what the energy transition enables in our economy and society, not just what it must avert. We partner with energy providers to help them capitalize on the opportunities yielded by the renewable and sustainable energy transition, such as their new and complex relationship with active energy omnisumers.

The rise of the omnisumer will require energy companies to radically rethink how they deliver value to their customers and differentiate themselves from competition. Across the entire energy ecosystem, from production to storing to trading, energy providers must deepen customer relationships, build partnerships with diverse new players, and evolve new value opportunities.

Here we explore the future interplay between omnisumer and the energy industry as we see it, bringing to life the boundless opportunities enabled by the energy transition. Empowering a better future together.    

“As the role of energy companies is reshaped in consumers’ minds, Capgemini enables energy providers to harness the power of data, technology, AI and partnerships in order to empower the omnisumer and build value-based, purpose-driven relationships centered around sustainable energy consumption.”

Meet our people

James Forrest

Group Industry Leader for Energy Transition and Utilities at Capgemini
I lead in helping global clients with major business transformations involving smart grid, IoT, the reform of gas and electricity markets, major software and infrastructure changes, and the use of machine learning and artificial intelligence to drive significant business performance improvement.

Mike Lewis

VP Global Leader Energy Transition
He is the lead of Capgemini’s Energy Transition business globally. He is responsible for our client’s success in their move to low carbon energy – both the products and services our clients bring to market, and how their own company transition to low carbon, sustainable business practices.