Digital Transformation

Farhan Shaikh

Expert in Digital Customer Experience and Social Media Listening

I help businesses understand how digital is impacting them and how they can leverage it for their own advantage. I work with clients to develop, design and implement digital strategies – most importantly by leveraging the power of social media. I have helped leading brands across FMCG, CPG and Financial Services to setup and operationalize social media command centers for social listening and analytics.

Farhan Shaikh

My experience

Manager - Brand & Experience @ Capgemini Invent

Jul 2020 -Present

Senior Consultant @ Capgemini Invent

Nov 2018 - June 2020

Director @ Marketing and Advertising

Nov 2017 - Nov 2018

Senior Consultant @ Capgemini Consulting

Apr 2017 - Nov 2017

Software Engineer @ Capgemini

Sept 2012 - Mar 2014

Latest Publications

Building your bespoke social media stack

Farhan Shaikh

Brands cannot expect their core teams to wake up one day and start taking data-driven...

COVID-19 & Evolving Customers – What’s in it for Brands?

Farhan Shaikh

However clichéd it may sound, we are living in unprecedented times, perhaps it is The New...