Global lead for the Digital Telco offering and Head of TMT Sweden and Finland. Experience from a large number of Telco Transformations; Customer Experience, core process transformation, efficiency improvements. Key competence areas: Strategy and offering formulation, Business Transformation, Portfolio and product management, Commercial launch management
Digital Operator Observatory: How Telco Operators are responding to customer needs by creating 100% digital experiences
To succeed in this disrupted digital age, operators around the world are reshaping their B2C...