I lead the All-Channel Experience Sector Growth Initiative within the Global Sector for Consumer Products and Retail at Capgemini. I also work with The Consumer Goods Forum, looking at “Emerging Trends”.
Latest Publications
Augmented AI: getting to the heart of the matter
Consumers are willing to be served by AI technologies, but still want to know that a human is at...
A sense of optimism in your business with IoT technologies
With IoT, companies can now easily gather huge volumes of data. But are they analyzing this data...
Food waste: a pressing global responsibility and a business opportunity
Efforts to prevent food loss and waste actually represent a lucrative opportunity for business...
