Consumer Products & Retail

Kees Jacobs

Expert in Digital Customer Experience, Insights and Data

I lead the All-Channel Experience Sector Growth Initiative within the Global Sector for Consumer Products and Retail at Capgemini. I also work with The Consumer Goods Forum, looking at “Emerging Trends”.

Kees Jacobs

My experience

Digital Proposition Lead @ Capgemini

01/2014

European Lead Global Sector Consumer Goods and Retail @ Capgemini

01/2001 to 12/2013

Principal Consultant @ Capgemini

12/31/1987

Latest Publications

Digital Supply Chain

Retail recovery: Redefining “business as usual”

Kees Jacobs

While it is not yet clear how our current environment will change shopping habits in the...

Digital health

Digitally enabling healthier lives

Kees Jacobs

The Consumer Goods Forum together with Capgemini has created a Global Health and Wellness...

Artificial Intelligence

Augmented AI: getting to the heart of the matter

Kees Jacobs

Consumers are willing to be served by AI technologies, but still want to know that a human is...