HM Revenue & Customs (HMRC) was created as a merger of the Inland Revenue and HM Customs & Excise, creating one of the largest IT infrastructures in the UK. They linked up existing technology and added new systems according to new operational and business requirements, but maintenance costs and managing interdependencies left little IT budget for further change.
Find out how the Aurora program transformed HMRC’s IT estate, without capital investment and helped them exceed their running cost savings target of £161m a year.