Customer ExperienceFinancial Services

FinTechs Excel at Customer Experience

For financial services transactions, customers have higher expectations and want services that are fast, seamless, intuitive, and easy. FinTechs have made incremental gains within these areas and are reaching a critical mass of bank customers by setting new standards for innovation and customer experience.
AIchatbotsCustomer ExperienceWatson now

16 ways we use Watson now

AI is opening up countless possibilities in many areas—augmenting employees, automating processes, transforming customer experience and decision-making, or shaping new businesses.

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