We are waiting for your move. Type the phrase which you are looking for or go to one of our hot topics:
Paris – Capgemini , today announced it has been positioned as a Leader by Gartner in its Magic Quadrant for Contact Center as a Service, Western Europe. It was one of ten vendors to be evaluated on the “ability to execute” and “completeness of vision”.
Does the talent gap really exist or is there a new status quo in the knowledge area? As the world changes ever faster, it seems increasingly likely that the so-called talent gap will never close. But if closing the gap is nothing but an illusion, how do we move forward—do we tread lightly or should we take the leap forward?