World Wealth Report 2018

The World Wealth Report from Capgemini is the industry recognized benchmark for Wealth Management Trends. This year’s 22nd edition highlights the need for wealth management firms to accelerate hybrid transformation and transform budget approaches to deal with potential BigTech entry.

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Featured Insights

Cybersecurity

Security Operations Center

Almost all organizations will experience a data security breach this year. It’s how you respond that makes all the difference.
GDPR

Seize the GDPR advantage

There’s a lot more at stake than hefty fines for companies that fail to meet GDPR compliance standards because reputational damage will compromise customer loyalty in untold ways. But there’s much to be gained with the GDPR, and it all starts with meeting the data privacy demands of customers headfirst. Your customers know this already, and so should you.

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The three levels of customer service frustration – and how to overcome them

Customers never evaluate one particular interaction or experience, but look at the process as a whole.
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