When new technologies emerge and existing applications age, organizations are left wondering: do we keep our existing technologies and update it, replace all the old with the new, or do a little bit of both? Of course, it’s not always so simple. In this Computerworld article, Capgemini Consulting North America CEO Dee Burger shares his perspective: “I’ve been in discussions with CIOs who want to replace something, but they can’t be sure of what would happen if they did…sometimes you just have to turn something off and see who yells.”
Capgemini and AT&T have partnered to create a process that seeks to address these challenges by looking to the cloud. This partnership will help clients transition, migrate, and upgrade their IT systems across functions and platforms in a secure and reliable way. As an example, Sykes Enterprises, a global leader in customer contact management solutions and services, wanted a more capable, flexible, and efficient system that’s easier to maintain. So AT&T and Capgemini are collaborating to support Sykes to implement a hosted environment for its ERP systems. The goal is to make it easier for Sykes to address financial operations issues, close the books faster, and automate numerous functions, thus helping reduce any errors.
As technologies continue to evolve, it is important for companies to examine their IT systems strategy holistically to see what makes the most sense. Moving the right applications to the cloud and working with partners to more effectively manage them will allow companies to focus more on growth and less on maintenance.
Michelle Mindala-Freeman is the Strategy and Solutions Lead for Capgemini’s HTEC sector and she is based in Atlanta. She can be reached at email@example.com. Connect with her on LinkedIn and Twitter.