Start with the basics – IG doesn’t need to be an elephant on Day 1

Publish date:

Organizations typically have 4 to 7 data domains that are critical to their effectiveness and commercial success, e.g. Customer, Supplier, Product (Service), Financial, Employee, Location, Material etc.   Before launching the implementation of an Information Governance (IG) framework you may have identified dozens of individual work packages across these data domains, e.g.: definitions for Customer, […]

Organizations typically have 4 to 7 data domains that are critical to their effectiveness and commercial success, e.g. Customer, Supplier, Product (Service), Financial, Employee, Location, Material etc.
 
Before launching the implementation of an Information Governance (IG) framework you may have identified dozens of individual work packages across these data domains, e.g.:

  • definitions for Customer, Customer Status, Customer Type, Customer Category
  • or updating the data protection policy
  • or profiling the quality of product specifications data etc.

The volume of expected IG activities may then look like a mountain to climb. The easy answer here is to start small, with just 1 or 2 data domains and only 2 or 3 work packages per domain. That way you need to secure only one executive sponsor at the beginning and the program looks more manageable.
 
A large UK manufacturer decided to launch with only two data domains, expanded to three after four months and then to four domains after 7 months. This gradual approach allowed for the IG Councils to settle in and for the first deliverables and business benefits to convince the sceptics in initially uninterested divisions or Business functions to join later on.
 
[this is part 4 in a 14-part blog on Capgemini’s “QuickStart Information Governance” framework]
 
For more information on QuickStart Information Governance, please contact Ralf Teschner.

Related Posts

analytics

Accelerating the customer experience (CX)

Goutham Belliappa
Date icon September 15, 2020

There is no single answer or recommendation on the preferred architecture. It depends on the...

Customer Experience

Accelerated digital customer experience possible only through “intelligent content”

Karthick Purushothaman
Date icon July 17, 2020

Excellent customer experience cannot be achieved if you do not think about “content” in the...