Test & QA Temperature – What does World Quality Report say about Testing trends in Financial Services?

Publish date:

Hello everyone.  I’d like to spend time in this issue talking about one of Capgemini’s most widely recognized annual reports; The World Quality Report (WQR).  It’s that time of year again – the World Quality Report 2014-15 has been published and I encourage everyone to download and read it.  You can find it here:  http://www.worldqualityreport.com […]

Hello everyone.  I’d like to spend time in this issue talking about one of Capgemini’s most widely recognized annual reports; The World Quality Report (WQR).  It’s that time of year again – the World Quality Report 2014-15 has been published and I encourage everyone to download and read it.  You can find it here:  http://www.worldqualityreport.com

What is the World Quality Report you ask?  The WQR is recognized as industry’s largest research study and most comprehensive source of market analysis and commentary on the state of enterprise application quality and testing practices.  It takes the form of survey results and contains the most current industry research on selected QA and Testing topics.  The global survey, covering various sectors of industry and 25 countries, questions 1,543 participants with titles ranging from Test Director to CIO.

I’m taking the time in this blog to share the Report announcement because I feel a deep sense of social responsibility to get these findings out into the Test & QA marketplace.  The research findings are consequential to our industry, providing us with a sense of which way the market trends are blowing.  There are several very interesting findings in this year’s report:

  • The 2014 research data shows a further increase in QA and Testing spend to 26%.
  • A positive trend toward more companies capturing metrics such as cost savings
  • FS firms’ awareness of the need to introduce testing earlier in the software development lifecycle.
  • Most FS firms are rapidly adopting cloud to host and test their applications.

These are just a few of the findings, and generally speaking these reconcile with the conversations that I am having with our clients and the community.  If I bundle the varying topics and findings together, I believe that they represent what I’d call a ‘Transformation’ in the way Testing & QA organizations do business.  Organizations still need to be flawlessly exercising the basic fundamentals of test engineering – I’m a BIG believer in this – however the business of software development and testing is changing.  New methods & technologies are painting the landscape and testing teams need to be prepared to adopt and implement.  Automation, labor arbitrage and industrialization are table stakes today.  They don’t have the differentiating elements that they used to several years ago.  Thus, transformative elements to a testing organization are taking center stage.

The research findings touch on topics such as: mobile, agile, and metrics; all of which I consistently hear about in my various conversations.  The community is searching for solutions to issues that: help teams test more effectively in an Agile environment; identify best practices and establish paths for career mobile test specialists; and provide outcome-based metrics for business partners to measure a testing organization’s effectiveness.  These are the real issues that organization’s struggle with and are looking to their System Integrator partners to provide a solution.

As with the previous year’s reports, the finding go into greater detail on these and other relevant topics.  So I’d encourage you to take the time to download the report and read through the research.  It takes our teams a full year to develop the survey, work with the respondent’s, and synthesize the data.  This is truly a research effort in every aspect of the word.    Enjoy the report and I’ll be back with new news on issues, challenges and successes from the Test & QA business.

Until then….trust but verify.
 
-Dr. Kapfhammer

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