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The answer is forward-thinking intelligent Business Process Automation (iBPA). Artificial intelligence, robotic automation and cloud capabilities all improve the effectiveness of business-process management tools. Process automation allows you to move at the pace of innovation and accelerate digital transformation.
Leveraging our partnership with Pegasystems, we have helped Cisco realize its vision of enterprise digitalization. The iBPA SaaS platform allows Cisco to support more than 14 functional domains. Now, the company has a 24/7 view across all business lines globally to ensure 99.95% uptime.
Read our Intelligent Business Process Automation paper for a complete overview of the benefits Cisco realized with iBPA.
Media and entertainment companies can leverage the benefits of iBPA for their sales, service, care and other back-office services. Capgemini’s iBPA solutions team has proven experience, extensive partnerships, a dedicated center of excellence and a comprehensive set of capabilities to deliver for your business.
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