Ingram Micro moves to everything-as-a-service

Ingram Micro spent time to establish the foundation to manage different business units and ensure the process was scalable for the future. It needed to follow standards, with the ability to flex when a new model comes out.

“We needed a solution that was flexible enough to be able to handle the changes as well as understand the best way to support these recurring revenue models.”

Prior to implementing SAP BRIM, Ingram Micro had issues reconciling vendor services invoices. It had manual spreadsheets and questions around the accuracy of charges. Now it has a foundation to manage compliance and costs. And customer get more timely and accurate service invoices.

“The solution has a lot of controls in place to help us track our margins more closely. We are able to check balances, do daily spot checks, and see a detailed analysis of the margins.”

Ingram Micro has a baseline designed to help launch new offerings, services, and other opportunities more efficiently. The ideation phase is much quicker, so the company can take a vendor idea and launch it to market much faster.
 
“Growth is how we are measuring success. We are focused on growing our services business on BRIM first but then we are looking at our more traditional business to see how taking the costs out of providing an invoice can help.”