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Worldwide analysis of leading organizations implementing blockchain demonstrates the technology’s potential to transform supply chains across the globe

Paris, October 18, 2018 – A new report by the Capgemini Research Institute today reveals that blockchain could become ubiquitous by 2025, entering mainstream business and underpinning supply chains worldwide. Through investment and partnerships, the distributed ledger technology will dominate manufacturing as well as consumer products and retail industries, ushering in a new era of transparency and trust.

The report, “Does blockchain hold the key to a new age of supply chain transparency and trust?”, provides a comprehensive overview into the businesses and geographies that are ramping up their blockchain readiness, and predicts that blockchain will enter mainstream use in supply chains by 2025. Currently, just 3% of organizations that are deploying blockchain do so at scale and 10% have a pilot in place, with 87% of respondents reporting to be in the early stages of experimentation with blockchain.

The UK (22%) and France (17%) currently lead the way with at-scale and pilot implementation[1] of blockchain in Europe, while the USA (18%) is a front-runner in terms of funding blockchain initiatives. These “pacesetters”[2] are optimistic that blockchain will deliver on its potential, with over 60% believing that blockchain is already transforming the way they collaborate with their partners.

The study also found that cost saving (89%), enhanced traceability (81%) and enhanced transparency (79%) are the top three drivers behind current investments in blockchain. Furthermore, blockchain enables information to be delivered securely, faster and more transparently. The technology can be applied to critical supply chain functions, from tracking production to monitoring food-chains and ensuring regulatory compliance. Enthused by the results they are seeing, the pacesetters identified in the study are set to grow their blockchain investment by 30% in the next three years.

Despite the optimism surrounding blockchain deployments, concerns remain around establishing a clear return-on-investment, and interoperability between partners in a supply chain. The majority (92%) of pacesetters point to establishing ROI as the greatest challenge to adoption, and 80% cite interoperability with legacy systems as a major operational challenge. Additionally, 82% point to the security of transactions as inhibiting partner adoption of their blockchain applications, undermining blockchain’s status as a secure technology.

Sudhir Pai, Chief Technology Officer for Financial Services at Capgemini said, “There are some really exciting use cases in the marketplace that are showing the benefits of blockchain for improving the supply chain, but blockchain is not a silver bullet solution for an organization’s supply chain challenges. Blockchain’s ROI has not yet been quantified, and business models and processes will need to be redesigned for its adoption. Effective partnerships are needed across the supply chain to build an ecosystem-based blockchain strategy, integrated with broader technology deployments, to ensure that it can realize its potential.”

In a previous report[3] conducted earlier this year with Swinburne University of Technology in Australia, Capgemini found that experimentation in blockchain will peak in 2020 as organizations explore proofs of concept and branch out from Fintechs. According to the report, blockchain transformation will mature in 2025 as organizations undertake enterprise transformation and integration, establishing policies for privacy and data management.

Professor Aleks Subic, Deputy Vice Chancellor (Research and Development) of Swinburne University of Technology said, “Organizations trust blockchain technology to solve key issues and create new business opportunities, and it lends credibility to the digital ecosystem across the supply chain. We believe that blockchain technology will play an integral role in the digital transformation of supply chain channels for a wide range of industries in the near future.”

Despite the barriers facing blockchain today, organizations are trying to drive wider adoption now while the technology is in its early stage. One example is the Mobility Open Blockchain Initiative (MOBI), a consortium comprised of a group of auto and tech companies focused on getting carmakers to assign digital identities to vehicles so that cars and systems can transact with each other.[4]

Current industry use cases

Capgemini Research Institute’s report identified 24 use cases for blockchain, ranging from trading carbon credits, to managing supplier contracts and preventing counterfeit products. Capgemini applied these use cases to retail, manufacturing and consumer products, finding that blockchain can be and is being used for tracing the production, provenance and inventory of contracts, products and services. The report highlights that consumer product organizations are notably focused on tracing and identifying products, with Nestlé, Unilever and Tyson Foods implementing blockchain trials[5]. Retailers are focused on digital marketplaces and preventing counterfeits, with the likes of Starbucks investing in blockchain trials[6]. More critically, blockchain can safeguard food supplies, tracing food from farm to fork, to head off contamination or product recalls.

Sudhir Pai concludes, “Our study underscores blockchain’s potential but also shows that currently there are few large-scale implementations of this technology and clear barriers to adoption. Organizations should use our analysis of the pacesetting organizations to understand how feasible blockchain is for them, strengthening their blockchain program, and turning hype into a reality.”

A copy of the report can be downloaded here.

Research Methodology

The Capgemini Research Institute surveyed around 450 organizations where blockchain implementation is underway in their supply chain as a proof of concept, pilot or at-scale. The research probed their approach to blockchain, the applications they are implementing and the challenges they are facing in scaling their initiatives. The respondents were drawn from across the consumer products, retail and manufacturing industries.

About Capgemini

A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of 200,000 team members in over 40 countries. The Group reported 2017 global revenues of EUR 12.8 billion.

Visit us at www.capgemini.com. People matter, results count.

About the Capgemini Research Institute

The Capgemini Research Institute is Capgemini’s in-house think-tank on all things digital. The Institute publishes research on the impact of digital technologies on large traditional businesses. The team draws on the worldwide network of Capgemini experts and works closely with academic and technology partners. The Institute has dedicated research centers in India, the United Kingdom and the United States. It was recently ranked #1 in the world for the quality of its research by independent analysts.

Visit us at https://www.capgemini.com/researchinstitute/

[1] A pilot is an initial roll out with limited scope and at a single site. At-scale implementations are multi-site or enterprise-level implementations with complete scope. 22% of organizations in the UK that are experimenting with Blockchain are either deploying pilots or implementing at scale against 17% in France and 18% in the USA.

[2] The report identifies a group of leading organizations as “pacesetters”. This cohort is made up of the 13% of respondents who are either implementing blockchain at-scale (3% of the sample) or have pilots in at least one site (10% of the sample). These organizations are thus setting the pace for the rest of them.

[3] Source: Capgemini https://www.capgemini.com/au-en/resources/blockchain-and-industry-4-0/

[4] Source: Automotive News Europe, “Automakers, suppliers team up to develop blockchain technology”, May 2018.

[5] Source: Reuters, “Nestle, Unilever, Tyson and others team with IBM on blockchain”, August 2017.

[6] Source: Risnews, “Unbreakable Trust: 5 Retailers Exploring Blockchain”, April 2018.