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automation

Growth in the Machine

How financial services can move intelligent automation from a cost play to a growth strategy

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DCX

The Secret to Winning Customers’ Hearts with AI

Add Human Intelligence. Consumers are increasingly aware and satisfied by AI-enabled experiences, but expect the human presence.
iot

Connected Employee Experience

A fantastic employee experience is everything. Make sure it’s everywhere.

Reimagine Finance Powered by Intelligent Automation

Intelligent automation delivers the business outcomes you need
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testing

Testing of chatbots – the art of conversation, interpretation and validation

Deepika Mamnani
Chatbots are set to grow exponentially in the near future. Here’s what QA professionals need to keep in mind while building their testing strategy.
Digital Transformation

How Digital TPAs Drive Increased Productivity and Customer Engagement

Howard Ehrlich
Digital TPAs provide a digital ecosystem that delivers state-of-the-art functionality with the flexibility to adapt to future trends and technologies.
insurance

Why choose a digital TPA to administer discontinued insurance products and lines of business?

Howard Ehrlich
Partnering with an experienced and qualified digital TPA can relieve much of the uncertainty that accompanies managing a run-off product.
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