Capgemini: Leading Global Technology Services Provider

Rise of agentic AI

How trust is the key to human-AI collaboration

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Capgemini Research Institute

Client Stories

Volkswagen Group and Capgemini drive large-scale CRM transformation with an omnichannel Salesforce platform

Capgemini supported VWG and CARIAD to provide a digital and seamless customer experience by harmonizing divergent CRM systems and aligning business and technical processes between different sales levels

Fresenius transforms user access to IT services and support

FreDi, the easy-to-access global virtual agent and agent chat solution, shortens, simplifies, and enhances the user experience

Building a greener sport from procurement to pitch with World Rugby

World Rugby partnered with Capgemini to embed sustainability into procurement – co-creating a framework that drives responsible sourcing and supports climate goals across global rugby operations

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Reports

On-Demand tech is on the rise, but spiraling costs, complexity, and governance gaps are putting returns at risk

As digital transformation accelerates across industries, organizations are embracing On-Demand technologies — such as public cloud, Software-as-a-Service (SaaS), and Generative AI (Gen AI) — to scale innovation, improve agility, and support competitiveness.

Sep 10, 2025

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