Digital Customer Experience

Térence Goudriaan

Expert in Customer Experience

As the head of Customer Experience for Capgemini Telecom & Media, I am in charge of Offer portfolio management, Business Development & Deal shaping, Partnerships management (vendors). This enables me to propose tailored solutions (Business & IT) to our clients depending on their CX areas of improvements.

Térence Goudriaan

My experience

Business Development Director - Customer Experience @ Capgemini

03/12/2013

Skill Group Manager - CRM @ Capgemini

03/20/2012

Project Director - Lead CRM IT Transformation @ Capgemini

03/16/2011 to 03/20/2012

Experienced Manager @ Information Technology and Services Company

02/11/2004 to 02/22/2011
cookies.

By continuing to navigate on this website, you accept the use of cookies.

For more information and to change the setting of cookies on your computer, please read our Privacy Policy.

Close

Close cookie information