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Banking and capital markets

Banks and capital markets firms are facing unprecedented disruption. While reducing costs is critical, they must also invest in digital banking transformation to meet customers’ evolving digital expectations, manage risks, and attain sustainable business practices. As the industry adapts, firms need to create customer-centric business models and deliver personalized experiences to meet changing demands.

We partner with top global financial institutions, including 8 of the top 15 banks and 9 of the top 15 diversified financial companies, to drive digital transformation that aligns with business objectives. By reimagining traditional banking models, we help firms become data-driven enterprises that can swiftly respond to market shifts, build stronger relationships with partners, and remain compliant with evolving regulatory requirements.

For capital markets firms, the need to reduce operational costs and improve trade efficiencies while maintaining compliance with regulatory demands is paramount. Our expertise in banking IT services helps firms adopt robust digital infrastructures that streamline processes, improve data management, and foster innovation. We offer comprehensive solutions that empower capital markets firms to navigate the complexities of their industry with confidence, ensuring long-term resilience and operational excellence.

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AI reshapes payments ops with automation and resilience

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World Retail Banking Report 2025

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Digital banking solutions

Leverage our expert banking consulting solutions to optimize operations, mitigate risk, and accelerate digital transformation.

In the capital markets landscape, navigating multiple strategic objectives demands advanced solutions that keep pace with business and technological shifts.

We bring capital markets expertise, global delivery capability, deep industry networks and technology innovation to help prepare your firm for the future.

Now is the time to consolidate your competitive position using digital solutions, while maximizing your return on investment.

We’re enabling financial institutions to deliver attractive, future-proofed, next-generation payment solutions at scale, and efficiently manage compliance and the complex risk environment.

Regulatory compliance in finance and risk management remains a critical requirement for banks. Merely complying is not enough.

Our approach to risk management arms compliance teams with the regulatory expertise, technology, and industry insights to streamline their anti-financial crime programs, enhancing customer experience.

Lending models need to be simpler, faster, and personalized for customers, and remain competitive for banks.

We help commercial and consumer lenders to create seamless, digital, lending experiences, automating processes at scale, and generating data-driven insights, while effectively managing risk.

To create long-term value, banks must meet changing customer expectations and increase their market agility.

We work with clients to transform a product-led, siloed operating model into a streamlined, agile platform, to enable hyper-personalized customer experiences.

Customer and industry dynamics for wealth management firms are transforming rapidly.

We help deliver superior investor experiences, empower your advisors through hyper-personalization at scale, and gain efficiencies by embedding data-driven insights and new technologies.

Unlock the future of banking with Capgemini

Explore our innovative solutions designed to drive your banking transformation. Contact us to discover how we can optimize your operations and enhance customer experiences.

Featured services

Cloud for Financial Services

Unlock the full potential of your cloud investments.

Data-powered financial services

Our unique solutions help clients harness the power of data through AI, machine learning, process automation, and more.

Inventive banking screen

Core Banking

Transform the core for your digital future with our core banking modernization solutions.

Decentralized futures

Blockchain and other distributed ledger technologies (DLT) are at the heart of decentralized futures.

Contact Center Transformation

Create a sustainable, next generation contact center experience

Client stories

A next-gen payments solution for Chase Payment Solutions

Discover how to modernize the point-of-sale experience

Becoming more customer-centric with personalized offer management

A leading bank transformation: plan, build, and implement end-to-end offer management platform leveraging Naehas and Adobe solutions, powered by AI.

Designing an award-winning banking and investment experience for Odeabank

Building and launching an all-encompassing, best-in-class banking super-app.

Expert perspectives

Meet our experts

Gareth Wilson

Gareth Wilson

Global Head of Banking and Capital Markets Practice 
With over 30 year of experience, Gareth is an expert with a proven track record of developing long term client relationships and the successful management of large scale, complex, business critical client engagements.
Carlos Salta

Carlos Salta

EVP, Head of Banking and Capital Markets Practice
Kieran-Mullaley

Kieran Mullaley

Head of Capital Markets Practice
Over 25 years of experience, specialising in leading large-scale global transformations for financial services, focusing on operational and technology change, regulatory compliance, and process improvement.
Nilesh Vaidya

Nilesh Vaidya

Global Head of Banking and Capital Markets
Manish Chopra

Manish Chopra

Executive Vice President, Financial Services
Global Leader helping clients drive Risk Management, Regulatory Compliance & Financial Crime Risk Management Strategies & Execution
Sudhir Pai

Sudhir Pai

CTIO, Financial Services
Sudhir is the EVP and Chief Technology & Innovation Officer (CTIO) for the Global Financial Services business at Capgemini. He is also a thought leader, speaker, blogger and business advisor for the CXO’s in the finance industry.
Ian Campos

Ian Campos

Executive Vice President, Financial Services; Global Domain Practices Leader, Capgemini Financial Services

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