Connected product engineering

Turn connected products into intelligent devices that drive lifetime value

From wearables to home routers, to smart appliances, connected products increasingly shape how consumers live, work and interact with brands. Products that were once standalone assets are becoming connected, intelligent, continuously evolving platforms that generate data, create new services, and deliver ongoing customer value.

Advances in Wi-Fi, 5G, Matter, edge AI, cloud, and silicon are expanding what these devices can do. Consumers now expect simple setup, reliable connectivity, and seamless interoperability. They quickly lose patience with products that are complex to get connected, do not interact properly with other devices, or make it hard to perform software updates. Connectivity is a key product differentiator.

Managing complexity from device to cloud

As products evolve into software-defined systems, engineering teams need expertise that spans the entire technology stack. Delivering seamless connected experiences requires deep integration across electronics, embedded software, Wi-Fi and other wireless technologies, edge intelligence, cloud services, and user applications. Every layer must work together seamlessly – across the device, different networks, and product ecosystems. Developing and maintaining these capabilities in-house can increase complexity, slow innovation and delay time to market.

Once products are deployed, manufactures must ensure connectivity performs reliability in real world environments, remains compatible with evolving technologies, and meets stringent requirements for security, privacy, performance and certification. They must also manage devices at scale, deliver secure over-the-air updates and support products throughout increasingly long lifecycles.

Designing, validating and testing these interactions end-to-end requires specialist facilities, tools, and expertise that can be slow and costly to build internally.

Our solution: end-to-end connected product engineering

From chip to cloud, Capgemini Engineering helps organizations design, secure, test and continuously evolve connected products. We combine product engineering, embedded systems, connectivity, edge AI, cloud and lifecycle management with deep Wi-Fi expertise, AI assets, and advanced testing facilities. This integrated approach reduces complexity and brings secure, certified and future-ready consumer devices to market faster.

Our capabilities

We establish the product foundations, bringing together electronics, embedded software, connectivity, cloud services, and security from architecture and technology selection through to system integration.

End-to-end engineering across device operating systems, middleware, frameworks, and platform layers for connected devices, gateways, STBs, OTT devices, and smart TVs. Enables rapid platform modernization, integration, optimization, and validation across ecosystems such as RDK, OpenWRT, prpl, Android TV, Android Middleware, and Linux.

We engineer reliable connectivity across Wi-Fi, Bluetooth, Matter, cellular, and low-rate wireless technologies including IEEE 802.15.4. Our capabilities cover protocol integration, performance optimization, interoperability, device onboarding, and connectivity management.

We enable devices to interpret data and respond locally through edge AI, computer vision, audio intelligence, predictive analytics, and TinyML.

We create the APIs, cloud services, analytics and management tools needed to monitor, manage, and improve connected-device fleets after deployment.

Our labs test complete connected-product experiences across the device, connectivity, applications and cloud. We provide functional, performance, Wi-Fi, Bluetooth and IEEE 802.15.4 testing, alongside interoperability validation, automation frameworks, and certification support.

We engineer security into products through secure architectures, threat modelling, encryption, vulnerability assessment, and regulatory-compliance support.

We keep products secure, effective and valuable through over-the-air updates, remote diagnostics, monitoring, predictive maintenance, and support for mature and end-of-life products.

Leader in The Forrester Wave™: Connected Product Engineering Services, Q4 2025

Capgemini recognized for its strong and well-articulated vision for connected products​.

Meet our experts

Sanni Karjalainen

Sanni Karjalainen

Senior PLM consultant
Benny Karlsson

Benny Karlsson

Head of Intelligent Industry Capgemini Invent, Sweden & Finland
Benny has 18 years of experience across automotive, manufacturing and asset intense companies. His experience span from business modelling, benchmarking and value driven transformation across the value chain from engineering, through operations/manufacturing and services. Benny is responsible for Intelligent Industry for Invent in Sweden, Finland and Denmark.