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INtelligent people Operations

Put your people at the center of your HR proposition with digital platforms that give them a frictionless experience.

Our Intelligent People Operations helps you deliver an intelligent and frictionless “consumer-grade” people experience – while transforming the way you address your talent and workforce challenges.

Our offer puts employees at the heart of the solution, across your talent acquisition, HR administration, payroll, and HR analytics functions, to deliver strong and sustainable value to your business. This includes 35-40% increase in productivity, over 95% first contact resolution, and 30% less queries.

“We have recognized Capgemini as a leader for exhibiting high capability in delivering value to clients. Capgemini offers solutions for organizations to become agile in managing talent.”

NelsonHall

Enhance the value of your HR function by delivering a frictionless people experience.

Deliver a frictionless people experience through implementing next-generation HR operations.

Capgemini’s Intelligent People Operations solution puts your individual employee at the center of your HR value proposition. By moving away from a process-centric approach to one that deploys digital platforms, we help you deliver an intelligent, frictionless experience for your people, while transforming the way you address your talent and workforce challenges:

  • An intelligent and frictionless, “consumer grade” people experience
  • Increased productivity
  • Increased adoption of digital skills
  • Increased flexibility to scale operations via robust program
  • Enhanced optimization of resources and human capital

Intelligent People Operations

Delivering memorable employee experiences

What we do

Enhance the value of your HR function by delivering an intelligent, frictionless people experience.

Capgemini’s Hire-to-Retire HR Services put your people at the center of your HR value proposition, across your talent acquisition, HR administration, payroll, and HR analytics functions to deliver strong and sustainable value to your business.

By moving away from a process-centric approach to one that deploys digital platforms, our offer helps you deliver a frictionless experience for your employees, while transforming the way you address your talent and workforce challenges.

Our services include HR Advisory and Digital Services, Digital Employee Helpdesk, Frictionless HR Operations, Digital Learning and Knowledge Services – and together drive a frictionless, “consumer-grade” employee experience, up to 40% increase in productivity, over 95% first contact resolution, and 30% less queries.

Deliver multimodal, blended learning with this next-generation learning platform.

Capgemini’s Intelligent Learning Operations is a frictionless and comprehensive suite of quick-to-activate learning platforms and integrated service management.

It includes a digital content factory that designs, builds, curates, and delivers multi-modal content to learners; Intelligent Learning Operations, a next-generation Business Process-as-a-Service (BPaaS) HR operation; next-generation learning platforms that support operations, content library and curation, and learner access delivered by Capgemini’s partnership ecosystem; and learning supply chain management, to make the most of your learning vendor value chain and deliver enhanced value.

Benefits include up to 50% efficiencies in learning operations, and savings of up to 40% in your cost-to-serve.

    A leader in NelsonHall’s cloud-based HR transformation

    Recognized for our ability to meet clients’ future HR requirements and deliver immediate cloud transformation benefits for the 2nd year running.

    A leader in Nelson Hall’s learning services

    This recognizes our ability to meet future client requirements, deliver immediate benefits and enable a client’s digital learning journey.

      Meet our experts

      Helen Jensen

      Vice President, Capgemini Invent Sweden-Finland | Head of Insurance
      Helén is a Vice President at Capgemini Invent, Sweden & Finland, where she leads the insurance practice – a part of the global Capgemini Invent banking and insurance industry. She has over 25 years of experience in leading and managing transformation programs at insurance companies, banks and corporations. She has lead mergers from the beginning of the deal to the integration phase, run efficiency and development programs, and developed finance functions. Moreover, she is experienced in running regulation and working capital related programs, building bank branches, and setting up shared service centers.

      Benny Karlsson

      Head of Intelligent Industry Capgemini Invent, Sweden & Finland

      Sari Tomperi

      Director, Capgemini Invent |Head of Employee Experience & HR, Sweden-Finland
      Sari has over 20 years of experience in leading organizations and transformations. She has worked with global companies and organizations in various industries e.g., to renew their strategies, operating models, organizational structures and processes, as well as company cultures, leadership and talent management portfolios and HR practicalities. She has a strong business acumen and passion for both people and numbers.