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Reinventing work

The rate of change is accelerating. It’s not enough to adapt – it’s time to embrace the shifting organization landscape and build an adaptive and people-centric future.


To succeed today, organizations must continuously reinvent work. Ask yourself what the optimal operating model looks like for your business. How do you source, grow and motivate talent and equip teams with the right skills and modern technologies? Or transition HR to be the agent of change and use data to reimagine employee experiences. Our Reinventing Work offers a solution.

Every organization is different. The challenge is creating a model that supports your long-term growth, scalability, and sustainability goals. One that ensures you stay agile to continuously respond to your employee and business needs. By reinventing work, you can benefit from a more engaged, loyal, and agile workforce, reduce your operating costs, and contribute positively to climate change.

We partner with our clients to create an adaptive organization that focuses on business performance, reimagines employee experience, empowers HR, and leverages technology and data to fuel organization purpose. This inclusive approach drives a new organizational culture that puts the human experience at the heart of your transformation and growth.

“We have a unique opportunity today to reimagine the way we do business, the way we work, and the way we live.”

Aiman Ezzat, CEO, Capgemini

Our approach

To be competitive, resilient, and sustainable, organizations must find the right balance between agility, technology, and people.

Our inclusive, holistic approach delivers a unique reinventing work experience. We engage organizational change as a must-have, putting people at the heart of the transformation while leveraging technology and data to fuel innovation.

We identify the transformation starting point that is right for our clients and tailor programs to reinvent work models, workplace, workforce, and HR.

Reinvent work models

Organizations must be adaptive, continuously reinvent, and align with a purpose in which employees and customers believe. We bring a strategic, holistic, and people-centered approach to design the optimal working model. This not only facilitates a collaborative, creative and motivating environment for your workforce but also brings real-estate savings. We accelerate business agility and the adoption of a new adaptive leadership culture and social contract.

Reinvent the Workplace

For employees to thrive in today’s complex, distributed environment, they need a digital workplace that empowers them to create, collaborate, and communicate easily and securely. By identifying the right mix of hybrid tools and the best user-centric and security proven solutions, we help you to reinvent your digital workplace for more agility, increased cost effectiveness, and enhanced employee productivity and experience.

Reinvent the Workforce

The business model of tomorrow will be built on a workforce that’s augmented with the latest technology and empowered by the required skills and training to use it. We help organizations design the right development strategy, upskilling programs, and career pathways to empower employees and build a thriving culture of continuous learning.

Reinvent HR

A talent-centric and data-powered HR function is essential to underpin the transition to new ways of working where people “management” becomes core to your business. We strategically design an agile, empathetic, and resilient HR for the hybrid age with a focus on employee productivity and wellbeing. By guiding you to leverage leading edge technologies, data, and AI, we’ll ensure you empower leadership and management to collaborate effectively, increase productivity and retention, and reimagine employee experience.

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Expert Perspectives

Client Stories

Download Reinventing Work to discover how to create an adaptive and people-centric organization

Meet our experts

Claudia Crummenerl

Global Head of Alliances, Capgemini Invent
Recognizing the importance of people in business transformation, Claudia works with clients to reinvent the employee experience through data and technology. She uses her expertise in the people perspective of digital to understand how leadership in the digital age is evolving, how talent and workforce productivity can be transformed through automation and AI, and how to effectively engage employees throughout the transformation process.

Elizabeth Kiehner

Expert in Enterprise Transformation, Reinventing Work
Liz is Capgemini Invent’s VP of Workforce and Organization in North America, part of the Enterprise Transformation portfolio. She is deputy global leader of Capgemini Invent’s strategic offer, Reinventing Work.

Johann Zillmann

Head of Workforce Transformation, Workforce & Organization, Capgemini Invent Switzerland

Charlotte Noel

Head of Workforce & Organization France | Part of Enterprise Transformation

Melissa Davison

Expert in Corporate Experience, Workforce Organization

Dr. Sandra Duesing

Head of Employee Experience & HR, Workforce & Organisation, Capgemini Invent Germany

Marjolein Wenderich

Vice President | Head of Workforce & Organization | Capgemini Invent | The Netherlands
I am a strategically driven manager and consultant with a background in Organizational Science, HR and Management. With 22 years of work experience in the (semi) public and business market, I like to use my competences to take organizations ahead. I am goal-oriented, analytical and solution-oriented.