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Intelligent business operations

Digital Global Enterprise Model

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A digital business transformation platform that delivers the Connected enterprise.

Capgemini’s renowned Digital Global Enterprise Model (D-GEM) platform encompasses the tools and techniques for reshaping and streamlining your business processes to deliver increased efficiency, faster time to market, and an enhanced, customer-first, user experience. In turn this enables your organization to transition to – what we call – the Frictionless Enterprise.

By dynamically adapting to your organization’s circumstances to address each and every point of friction in your business operations, D-GEM enables your organization to augment its technology and processes, as well as changing the culture and mindset to reduce inefficiencies to a minimum.

Achieving operational excellence in the digital age

In short, D-GEM provides a complete overview of your processes, guiding the right digital operating model for your organization and accelerating the transition to frictionless, future-proof processes in a systematic and structured way. This enables you to remain competitive in a rapidly changing, digital business context.

The application of our D-GEM platform enables us to respond rapidly to your changing requirements and deliver specific business outcomes in a value-focused way. This helps shape the future of your organization’s business operations across five key areas: Intelligence, Workforce, Proximity, Controls, and Technology.

Learn more about the Frictionless Enterprise with our Intelligent Business Operations.

About authors

Manuel Sevilla

Vice President, Chief Technology and Innovation Officer and Head of Alliances at Capgemini's Business Services
Manuel advises customers to move to a new world with radically faster time-to-market, new business models, new ecosystems and new customer expectations. He assists clients in embracing fields such as cloud computing, cloud-native technologies, artificial intelligence, blockchain, and DevOps to facilitate this transformation.

Lee Beardmore

Expert in Automation Technology, Innovation Strategy, IT Transformation
I have spent over two decades advising clients on best strategies for technology adoption. I am currently leading the push in AI and intelligent automation for Capgemini’s Business Services. I am a computer scientist by education, a technologist at heart, and can offer a wealth of cross-industry experience to my clients.