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Nelsonhall Recognizes Capgemini as A Leader In Its 2023 Neat Vendor Evaluation For Learning Services

28 Nov 2023

Capgemini has been positioned as a Leader in NelsonHall’s 2023 NEAT Vendor Evaluation for Learning Services due to its ability to meet future client requirements and deliver immediate benefits to its learning services clients based on its geographic footprint and ability to scale geographically.

NelsonHall’s Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering learning services, across a range of criteria and business situations, with a specific focus on service innovation, technology innovation, skilling (including reskilling and upskilling), and geographic footprint and scalability.

NEAT evaluates vendors on their “ability to deliver immediate benefit” and their “ability to meet client future requirements,” vendors are identified in one of four categories: Leaders, High Achievers, Innovators, and Major Players.

According to NelsonHall, Capgemini’s strengths as a Leader a include its:

  • Global footprint – US, UK, Europe, APAC, and LATAM – with digital transformation capabilities, including for learning, at scale
  • Regularly updated, broad, and deep range of sector-, subject-, and future skills-focused academies at multiple competence levels to enable long-term workforce career progression
  • Various internal programs (Time 2 Grow, Avancer X, and Connected Manager) with proven success that it can showcase and upsell to external organizations
  • Development of its People Experience Hub, built on MS Viva, to bring in-the-flow-of-work learning to the masses (as 97% of organizations use MS O365 day-to-day).

Capgemini also demonstrated a range of strategic priorities:

  • Continuing to provide solutions to drive top quality “People Experience” to overcome its clients’ learning and broader talent challenges
  • Focusing on MS Viva learning through the development of its centralized People Experience Hub: embedding simulated learning and nudges in the flow of work
  • Further developing its onboarding offering with immersive 3D virtual office environment experiences and VR for safe skilling
  • More use of intelligent automation and AI, and partnerships with third-party providers of curated content.

Finally, Capgemini is actively encouraging its clients and other organizations to develop their workforces in the skills needed for the future of work, while ensuring their longevity through continuous learning which is engaging and fit-for-purpose.

“Capgemini prioritizes five critical differentiators core to its learning solutions: onboarding, engagement, development, progression, and adoption. These enable Capgemini to deliver a quality people experience and desired business outcomes in a skills-first economy while bringing the latest innovation and thinking in services and technology to achieve those goals.”

Nikki Edwards, Principal Research Analyst, NelsonHall

Learn how Capgemini’s Intelligent Learning Operations delivers a frictionless and comprehensive suite of quick-to-activate learning platforms and integrated service management that amplifies your people experiences and drives exceptional business value to your organization.

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of nearly 350,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.

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