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Intelligent supply chain

The supply chain is no longer an afterthought in business meetings. Supply chain leaders are now significant figures in their respective industries and are at the heart of ongoing transformation efforts. Greater resilience and sustainability, a major concern for all organizations today, is highly dependent on improving supply chains.

In our latest Capgemini Research Institute report, How greater intelligence could supercharge supply chains, we aim to answer the key questions relating to the new supply chain paradigm. To support our analysis, we conducted an online survey of 1,000 organizations across multiple sectors as well as in-depth interviews with organizational leaders.

The crises of the past three years have redefined supply-chain priorities. Efficiency and continuous cost optimization, resilience, and agility to support new business models are currently the top three priorities for organizations, which must also address new market trends. However, fewer than 20% of organizations currently consider themselves able to handle today’s supply chain challenges with consistent success.

Achieving organizational supply chain transformation will be multifaceted. It will entail changes in technology, governance, capabilities, extended ecosystems, collaboration, and economic models for organizations. We conclude our report with concrete recommendations in these areas. Download our full report to find out more about how intelligent supply chains could benefit organizations by allowing them to take on a more customer-centric focus.

Meet our experts

Jean-Pierre Petit

Executive Vice President – Intelligent Operations and Digital Continuity & Convergence Group Offer Leader
Jean-Pierre Petit is the digital manufacturing Group offer leader at Capgemini.

Mayank Sharma

Vice President
Mayank is a Supply Chain Leader with expertise in driving supply chain transformations through use of digital solutions across planning, procurement, logistics, fulfilment, and sustainability. He has worked across Consulting, Operations and Technology giving him a well-rounded approach to identifying business transformation requirements and re-inventing supply chain operating models through performance-led technology transformations. At Capgemini, he is responsible for leading & growing Capgemini’s Supply Chain Practice for Consumer Goods, Retail and Distribution. Mayank brings unique experience of leading transformations as a consultant at Big 4 and at of leveraging digital solutions within e-commerce supply chain to drive end-to-end supply chain improvement.

Lindsey Mazza

Global Retail Lead, Capgemini
Lindsey is Capgemini’s Global Retail Lead. She is a retail thought leader and subject matter expert who specializes in shopper-centric, unified-channel commerce and innovation. With nearly 20 years’ experience in retail transformation, Lindsey has served some of the world’s largest retailers in analytics-enabled integrated planning and execution, from consumer demand to receipt.

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